Ratings based on 343 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 May 2024
The hotel is good & clean. Very convenient for transport, train station is a minute to walk. Shops and restaurants are nearby too.
Comment from Hotel Management
9 May 2024 by 東横INN新大阪東三国駅前 くちこみ担当, Hotel Management
Melinda 様This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
4 out of 5
by A verified traveler

Posted 13 Apr 2024
Very welcoming Good breakfast
Comment from Hotel Management
20 Apr 2024 by 東横INN新大阪東三国駅前 くちこみ担当, Hotel Management
JUNKO 様Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
5 out of 5
by A verified traveler

Posted 24 Mar 2024
All stuff are so nice and friendly. Breakfast was delicious. I definitely stay here again if we come back around here.
Comment from Hotel Management
25 Mar 2024 by 東横INN新大阪東三国駅前 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
5 out of 5
by A verified traveler

Posted 29 Dec 2023
It’s very close to the Shin-Osaka Station which makes it convenient especially if you have luggages with you. Staff was really nice and helpful. They let us leave our luggages at the hotel since we came in earlier than the posted check in time.
Comment from Hotel Management
31 Dec 2023 by 東横INN新大阪東三国駅前 くちこみ担当, Hotel Management
Thank you very much for staying with us.Thank you also for your response to our questionnaire.We are honored that you were pleased with our service.Please visit us again when you come to Osaka.Our staff looks forward to serving you again.Thank you very much.
4 out of 5
by A verified traveler

Convenient

Posted 16 Nov 2023 on Hotels
Convenient and comfortable hotel, 10 mins walk to Shin-Osaka station.
Comment from Hotel Management
17 Nov 2023 by 東横INN新大阪東三国駅前 くちこみ担当, Hotel Management
Thank you for staying at our hotel.We will continue to promote better service in the future.It is located in a visible position from Higashimikuni Station.We sincerely look forward to your next visit.
5 out of 5
by A verified traveler

Posted 29 Oct 2023
Comment from Hotel Management
1 Nov 2023 by 東横INN新大阪東三国駅前 くちこみ担当, Hotel Management
이번에는 우리의 호텔에 숙박 주셔서 대단히 감사합니다.또한 많은 호텔 중에서 당관을 선택하셔야 거듭 감사드립니다.부디 개선의 기회를주십시오. 우리는 진심으로 다시 당신을 만나길 고대합니다!!
5 out of 5
by A verified traveler

Posted 18 Oct 2023 on CheapTickets
Staff is very helpful.
Comment from Hotel Management
19 Oct 2023 by 東横INN新大阪東三国駅前 フロント, Hotel Management
Thank you for choosing our hotel.We are very honoured to receive your compliments about our staff. We look forward to welcoming you to our hotel again when you come to Osaka.
4 out of 5
by A verified traveler

Posted 16 Oct 2023
Very convenient 👍
Comment from Hotel Management
17 Oct 2023 by 東横INN新大阪東三国駅前 フロント, Hotel Management
この度はご宿泊いただきまして誠にありがとうございます。またアンケートへのご回答ありがとうございます。大阪へお越しの際にはぜひご利用くださいませ。スタッフ一同お待ちしております。
4 out of 5
by A verified traveler

Posted 22 Sep 2023
Comment from Hotel Management
1 Nov 2023 by 東横INN新大阪東三国駅前 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
5 out of 5
by A verified traveler

Posted 23 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by Toyoko INN Shin-Osaka Higashimikuni Ekimae, Hotel Management
Thank you for staying with us.Could you take a good rest?We look forward to seeing you again when you come to Osaka.thank you.