Ratings based on 987 Verified Reviews

4.2 out of 5
73% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Sheraton Miyako Osaka was extremely clean. Train station was a block away. Not many hotel dining options, but plenty of dining in the area.
5 out of 5
by A verified traveler from Miami

Posted 29 Mar 2024
Close to train station and next door to airport bus. Good breakfast
5 out of 5
by A verified traveler

Posted 8 Jan 2024
We enjoyed staying here. The room we booked was quite big (31sqm.) which gave us good space for packing before going back. Nice view and many restaurants nearby.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2023
5 out of 5
by A verified traveler

Posted 27 Dec 2023
VERY EXCELLENT STAFF AND GREAT VALUE FOR MONEY. BUS FROM AIRPORT IS 45 MINUTES TO STATION AND HOTEL IS AT STATION. EVERYTHING WAS GREAT INCLUDING THE ROOM WITH A NOON CHECK OUT AND THEY EVEN CHECK ME IN AT 1.30
3 out of 5
by A verified traveler

Hotel conditions

Posted 7 Dec 2023 on Hotels
The room we stayed first night was small and the sink wasn’t drain well this room was booked by our tour trips. Second night we booked the bigger room ourselves both rooms had a same problem with heating and air conditioning. My rooms were hot when we checked in, we called front desk to help us to adjusted our room temperature, they told us to open the windows to get fresh air. They told us the hotel was old so they heated the whole building with set temperature, only air conditioning can adjusted low, medium, high. We asked can we turn on the air conditioning but we been told don’t do that because the heat will come out not air??? We had to open the windows for both days. We never experienced anything like this with big chains likes Marriott, they should let people know their property conditions up front before customers book the room. Any one allergy sensitive be cautious to book your room here.
5 out of 5
by A verified traveler

Posted 3 Dec 2023
Great location with plenty of transportation and dining options.
5 out of 5
by A verified traveler

Posted 27 Nov 2023
Good
2 out of 5
by A verified traveler

Posted 22 Nov 2023
While the property on initial inspection is GORGEOUS, the staff took over 30 minutes to check me in. Apparently usage of their pool and gym is an extra cost on top of whatever you pay for your room. When I finally got to my room, it reeked of cigarettes. I got them to change my room. Once I finally got another room, it itself was ok. It is definitely not worth what I paid.
5 out of 5
by A verified traveler

Posted 21 Nov 2023 on Hotels
Staff are very helpful ! Hotel rooms are very clean 👍👍👍👍