Ratings based on 2,058 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 12 May 2024
Location, friendly staff, clean room, reasonable price, free shuttle bus to train station.
Comment from Hotel Management
13 May 2024 by Customer Service Manager, Hotel Management
Dear Shahriar, Thank you very much for choosing to stay at RIHGA Royal Hotel Osaka and taking the time to leave us your valuable comments. We will continue to do everything we can to ensure that all of our guests enjoy their stay with us to the fullest. From all of our staff, we hope that you would choose RIHGA Royal Hotel Osaka again in the future.Sincerely,Customer Service Manager
by A verified traveler from Tempe
Posted 11 May 2024
Very convenient.
25 m pool was appreciated
Lounge on priority floor was under construction
Comment from Hotel Management
13 May 2024 by Customer Service Manager, Hotel Management
Dear Edward, Thank you very much for choosing to stay at RIHGA Royal Hotel Osaka and taking the time to leave us your valuable comments. We will continue to do everything we can to ensure that all of our guests enjoy their stay with us to the fullest. From all of our staff, we hope that you would choose RIHGA Royal Hotel Osaka again in the future.Sincerely,Customer Service Manager
by A verified traveler from Reno
Posted 9 May 2024
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 28 Apr 2024
This hotel does not have enough amenities :(
Comment from Hotel Management
2 May 2024 by Customer Service Manager, Hotel Management
Dear Azizul,Thank you for staying with us at RIHGA Royal Hotel Osaka. We are sorry that you found your stay unsatisfactory, we will use your feedback to look for ways that we can improve in the future.Sincerely,Customer Service Manager
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 23 Apr 2024
Place was absolutely amazing. Staff was great too, the only gripe is the location. Not really great but everything else was good
Comment from Hotel Management
25 Apr 2024 by Customer Service Manager, Hotel Management
Dear Lucy,Thank you for choosing RIHGA Royal Hotel Osaka for your stay, we are very glad that you found your visit pleasant and we hope that you will return again. Sincerely,Customer Service Manager
by A verified traveler from Sunnyvale
Posted 18 Apr 2024
by A verified traveler
Posted 15 Apr 2024
Clean but low service
Comment from Hotel Management
18 Apr 2024 by Customer Service Manager, Hotel Management
Dear Sakura,Thank you for staying with us at RIHGA Royal Hotel Osaka. We are happy that you found us cleanly and we will continue to work to improve our offerings for our customers. We always strive to offer a stay with comfort similar to that of one's own home. Please take care,Customer Service Manager
