Ratings based on 611 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Great location, walkable to Dotonburi. Friendly, helpful staff. Good sized room but layout a bit inconvenient. Would stay again though.
Comment from Hotel Management
31 May 2024 by OSAKA EXCELHOTEL-TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
by A verified traveler
Posted 26 May 2024
Really nice !
Comment from Hotel Management
31 May 2024 by OSAKA EXCELHOTEL-TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
by A verified traveler from Damascus
Posted 14 May 2024
We would definitely stay here again. Centrally located with shopping and transportation nearby. Staff was very friendly and helped us with several things during our stay. Everyone spoke English, which made things so much easier.
Comment from Hotel Management
19 May 2024 by OSAKA EXCELHOTEL-TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
by A verified traveler
Posted 9 May 2024
Very nice hotel and friendly helpful staff. We will return!
Comment from Hotel Management
19 May 2024 by OSAKA EXCELHOTEL-TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
by A verified traveler
Posted 7 May 2024
Thoroughly enjoyed my stay, room was clean, didn’t feel cramped, worth the price. Didn't like the 2 elevator system if I had to be picky.
Comment from Hotel Management
9 May 2024 by OSASKA EXCELHOTEL-TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu. In addition to the hotel, our hotel also includes a complex of restaurants and other facilities, and for security reasons, the elevators to the guest rooms are separate. We apologize for any inconvenience this may cause you, but we appreciate your understanding.We will continue to strive to provide better service in the future. We look forward to seeing you again.Osaka Excel Hotel Tokyu Kawashima
by A verified traveler
Posted 7 May 2024
Loved this hotel, extremely welcoming team. Lovely spacious room and great views of the nearby shrine. The team really made sure each guest was made to feel comfortable and welcomed. Thank you
Comment from Hotel Management
9 May 2024 by OSASKA EXCELHOTEL-TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
9 May 2024 by OSASKA EXCELHOTEL-TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
by A verified traveler
Posted 27 Apr 2024
Great hotel, staff and area
Comment from Hotel Management
30 Apr 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
19 May 2024 by 大阪エクセルホテル東急, Hotel Management
この度は大阪エクセルホテル東急にご宿泊頂き有難う御座います。今後もより良いサービスがご提供できます様努めて参ります。またのご利用お待ちしております。大阪エクセルホテル東急 川島
by A verified traveler from Piedmont
Posted 27 Apr 2024
a most excellent stay. the staff was wonderfully helpful and generous with their grace. i found my next stay in Osaka here for my following visits!!
Comment from Hotel Management
27 Apr 2024 by OSAKA EXCELHOTEL TOKYU, Hotel Management
Thank you for staying at Osaka Excel Hotel Tokyu.We will continue to strive to provide even better services in the future.We look forward to using your service when you come to Osaka.OSAKAEXCEL HOTEL-TOKYU KAWASHIMA
