Ratings based on 1,362 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
5 out of 5
by A verified traveler

Posted 11 May 2024
Rail station across the street, and its an end point so its empty when you get on. Convenience stores are close and staff are helpful.
5 out of 5
by A verified traveler

Posted 8 May 2024
Excellent service and staff was friendly and helpful. Breakfast was wonderful with good western and asian food choices. Only drawback was that we arrived late and there were no nearby restaurants open or room service. Other than that, we enjoyed our stay and would stay again the next time we are in the area.
5 out of 5
by A verified traveler

Posted 6 May 2024
The Best hotel of Osaka
5 out of 5
by A verified traveler

Posted 5 May 2024
it's very close to bus station which is quite conveinent for our family.
4 out of 5
by A verified traveler

Posted 4 May 2024
The overall Hotel was an excellent experience, but all things aren't perfect. My Flight landed at 805 AM, would have been nice to have at least a noon check in, not 2pm. Staff was very nice an professional, Facilities was excellent(complementary night clothes was nice, but I'm a big American guy) to small for me. Buffet for morning had a great selection..but it was cold. Other than that will stay again!
5 out of 5
by A verified traveler

Posted 1 May 2024
Excellent stay.
4 out of 5
by A verified traveler from west kelowna

This traveler left a rating score only Posted 24 Apr 2024
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Excellent place to stay.
5 out of 5
by A verified traveler

Posted 20 Apr 2024
The property was perfect and the staff were excellent.