Ratings based on 972 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Wonderful hotel. We upgraded to a deluxe room from the standard triple we booked for our family of 3 and enjoyed the comfort of the larger room. The hotel is near Shin-Ōsaka station which has numerous public transportation options (once you figure out how to locate). The breakfast was fantastic. My husband enjoyed the public bath. I think we would have liked to have a gym but we did a lot of walking so was ok to skip our regular fitness routine.
by A verified traveler
Posted 26 May 2024
Very nice hotel, we’re highly recommended.
Comment from Hotel Management
27 May 2024 by Front Desk, Hotel Management
Thank you for choosing karaksa hotel grande Shin-Osaka Tower and also for taking time to share a review about your stay. We are very happy to hear that you recommended us to other guests. If there are opportunities of travelling to Osaka, please allow us a chance to serve you better next time. Thank you.
by A verified traveler from Singapore
Posted 24 May 2024
Convenient location, walking distance to Shin-Osaka Station
Comment from Hotel Management
25 May 2024 by Front Desk, Hotel Management
Thank you very much for your recent stay at karaksa hotel grande Shin-Osaka Tower. We do receive many comments that our location makes it easy to reach the popular sightseeing spots of the city. We hope that our location can be the reason for your choise of the next stay at our hotel. We are looking forward to welcoming you next holiday in Osaka. Have a beautiful day!
by A verified traveler
Posted 23 May 2024
Great place to stay
Comment from Hotel Management
24 May 2024 by Front Desk, Hotel Management
Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower and writing us a feedback about your recent stay.We are delighted to read that the many aspects of our hotel have fully met your satisfaction.We are waiting to serve you at your next stay in Osaka. Have a nice day!karaksa hotel grande Shin-Osaka Tower
by A verified traveler from Santa Clara
Posted 22 May 2024
Comment from Hotel Management
25 May 2024 by Front Desk, Hotel Management
Thank you very much for giving us your feedback! We will try harder to provide better survice!Thank you.
by A verified traveler
Posted 21 May 2024
Will stay here again.
Comment from Hotel Management
23 May 2024 by Front Desk, Hotel Management
Dear valued guest,Thank you very much for your recent stay at karaksa hotel grande Shin-Osaka Tower.We are delighted to hear that you consider staying at our hotel again in the near future.We are looking forward to welcoming you next holiday in Osaka. Have a beautiful day!karaksa hotel grande Shin-Osaka Tower
by A verified traveler from Hastings
Posted 17 May 2024
We had a Grande Tower room on the 21st floor so the views from the room's two windows one facing north the other west, there was a further window above the bath facing north, the views over Osaka were stunning especially at night. We had 2 queens sized beds but only used one, the whole room was spacious but you get what you pay for. The washer/dryer was a blessing as it meant we could travel especially light, taking only sufficient for 7 days change of clothes for 18 days of travel.
The only negative and something I would've changed had I known was paying in advance for breakfast. On the weekends we had to queue to get in albeit not for long, there was a queue for the one coffee machine 7 deep for something that was so weak it was hard to tell what it was, don't expect a decent cup of tea as the water available was far from boiling. All the food was cold including items that you would expect to be hot, like bacon, fried eggs and scrambled eggs. So in hind sight I would have given it a miss and visited Tully's Coffee or Douter for a French toast set or the like for less than half the price of breakfast at the hotel.
So besides breakfast I would highly recommend the Karaksa hotel Grande Shin-Osaka Tower, especially the Grande tower rooms.
It's a perfect base to use a JR West 5 day rail pass a real bargain compared to the newly raised JR pass. We travelled by reserve seats on the Shinkansen to Kobe, Okayama, Hiroshima, Fukuyama and Himeji.
Comment from Hotel Management
21 May 2024 by karaksa hotel grande Shin-Osaka Tower Front Desk, Hotel Management
Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower and writing us a feedback about your recent stay.We can’t thank you enough for your kind review about your stay at karaksa hotel grande Shin-Osaka Tower. These heart-touching words mean a lot us, as this keeps us motivated to make our hotel not only a place to stay over night, but also make it a home during our guests' journey in Osaka.We are so happy to hear that you had a comfortable stay while relaxing in our hotel room.We regret that our breakfast service was not as you expected. Improving breakfast is always our mission, and we hope you will enjoy it next time.We hope our hotel will always be your first choice accommodation in Osaka.
by A verified traveler from Granada Hills
Posted 17 May 2024
Very few vegetarian options at breakfast. Also an expensive breakfast given the options. No coffee available in rooms. Otherwise a 5-star experience given the property and service. Will stay again.
Comment from Hotel Management
19 May 2024 by Front, Hotel Management
Dear valued guest,Thank you very much for your recent stay at karaksa hotel grande Shin-Osaka Tower.Thank you for your valuable opinion.We will take your valuable feedback into consideration for future hotel management.We will continue to aim for a comfortable hotel in the future.karaksa hotel grande Shin-Osaka TowerFront Desk
by A verified traveler
Posted 16 May 2024
Close to train station
Comment from Hotel Management
17 May 2024 by Front Desk, Hotel Management
Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower and writing us a feedback about your recent stay.It seems you had been to lots of places in Osaka by the public transportation around our hotel.We hope our hotel will always be your first choice accommodation in Osaka.karaksa hotel grande Shin-Osaka Tower
by A verified traveler
Posted 15 May 2024
This is a great place to stop in Osaka if you are on your way somewhere by Shinkansen and just want to make a quick stop in Osaka. It is minutes from the train and subway stations. The only criticism I have about the rooms is pretty well the same one about hotels in Japan, which is that there is no closet or place to open your suitcases. You have to store everything under the bed or trip over them.
Comment from Hotel Management
16 May 2024 by Front Desk, Hotel Management
Dear valued guest,Thank you very much for staying at karaksa hotel grande Shin-Osaka Tower and writing us a feedback about your recent stay.We are sorry to hear your inconvenience caused by the limited room space.We will continue to aim for a comfortable hotel in the future.karaksa hotel grande Shin-Osaka Tower
