Ratings based on 980 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Very nice
Comment from Hotel Management
16 May 2024 by front staff SHINOHARA, Hotel Management
We look forward to seeing you again.
by A verified traveler
Posted 5 May 2024
A fair price for the amenities offered. Rooms are modestly sized but have all of the necessities covered. Biggest complaint was the poor WiFi. The connection was unstable allowing us to connect for short bits of time. We had to seek out wifi elsewhere
Comment from Hotel Management
5 May 2024 by Front Kunimatsu, Hotel Management
Thank you very much for staying at our hotel. We apologize for any inconvenience you experienced with the Wi-Fi connection. Please feel free to inform our front desk staff, and we will do our best to assist you promptly. Additionally, please understand that there may be times when the connection is less stable due to various factors. Your understanding is greatly appreciated.If you have the opportunity, we look forward to your next stay at our hotel. Thank you for taking the time to leave your comment amidst your busy schedule.
by A verified traveler
Posted 29 Apr 2024
Overall experience is nice and location is very convenient. But the air-conditioning did not work very well, even when we turned it to 16 degrees, we still felt very hot in the room.
Comment from Hotel Management
30 Apr 2024 by Namba , Hotel Management
Thank you very much for choosing to stay at our hotel. We sincerely apologize for any discomfort caused by the malfunctioning air conditioner in your room. We are currently investigating the issue to rectify it promptly. We hope that during your next visit, you will experience a significant improvement in the quality of our services. Your feedback is invaluable to us, and we appreciate you taking the time to review our hotel. We eagerly anticipate the opportunity to provide you with an enhanced experience in the future.Best regards,DESK FRONT STAFF Namba
by A verified traveler
Posted 27 Apr 2024
An average hotel. Walkable to dontonburi
Comment from Hotel Management
27 Apr 2024 by Namba, Hotel Management
Thank you for choosing to stay at our hotel.As you mentioned, our hotel is very conveniently located, and you can walk to Dotonbori with ease.Thank you for taking the time to write a review for our hotel.We look forward to seeing you next time.Desk Front Staff Namba
by A verified traveler
Posted 26 Apr 2024
This place exceeded my expectations. Super cute and clean. Walking distance of dontonbori. Would most definitely recommend!
Comment from Hotel Management
26 Apr 2024 by front staff HONDA, Hotel Management
Thank you very much for staying at our hotel.We are very happy to hear that you enjoyed your stay with us.Thank you for your kind words!It's about a 1-minute walk from Yotsubashi Subway Station and within walking distance to Shinsaibashi, making it an ideal location for sightseeing in Osaka. We would like to do our best to further satisfy our customers. Please use our hotel again when you come to Osaka.Thank you for your cooperation in the review.I look forward to seeing you again.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by front staff SHINOHARA, Hotel Management
We look forward to serving you again.
by A verified traveler
Posted 12 Apr 2024
The hotel is a walkable distance to Dotonburi and the downtown area! We really enjoyed the convenience of being close by to a lot of restaurants and train stations. Definitely recommend!
Comment from Hotel Management
12 Apr 2024 by front staff SHINOHARA, Hotel Management
Thank you for your review. The customer is right. There are many restaurants around the hotel. We look forward to seeing you again.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
3 Apr 2024 by Tanisaka, Hotel Management
Thank you very much for choosing our hotel.We look forward to your continued patronage of our hotel in the future.Thank you very much for taking time out of your busy schedule to give us your comments.
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Front staff Shuto, Hotel Management
Thank you very much for using our hotel this time.Because we received high praise from our customers,I feel relieved that we were able to provide you with a service that was worth the price during your stay.We would be happy if you would consider our hotel as your accommodation option the next time you visit Kansai, Japan.
by A verified traveler
Posted 26 Mar 2024
Place is close to train station and Dotonbori is walkable.
Comment from Hotel Management
27 Mar 2024 by SHINOHARA, Hotel Management
Thank you for your review. It is just a short walk from Yotsubashi Subway Station. It takes about 10 minutes to Shinsaibashi Station.
