Ratings based on 988 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Nice and clean! Walk to the station and tax free pharmacy and stores.
Comment from Hotel Management
14 Jun 2024 by Hatago Inn Kansai Airport Matsui, Hotel Management
Thank you very much for choosing Hatago Inn Kansai Airport.We would also like to thank you again for taking the time out of your busy schedule to write a review of our hotel.We are very pleased to hear that you had a pleasant stay with us during your stay.All of us at Hatago Inn Kansai Airport will continue to strive to improve our services, and we hope you will visit us again when you are in the area.All of us at Hatago Inn Kansai Airport look forward to welcoming you to our hotel again.
by A verified traveler
Posted 2 Jun 2024
Pretty good hotel
Comment from Hotel Management
2 Jun 2024 by Hatago Inn Kansai Airport Maruno, Hotel Management
Thank you very much for staying at Hatago Inn Kansai Airport. We would also like to thank you for taking time out of your busy schedule to write a review of our hotel.We hope you had a pleasant stay with us during your stay.We are very happy to hear your compliments about our hotel.We will continue to strive to improve our service to the satisfaction of our many guests, and we hope that you will have another opportunity to stay at Hatago Inn Kansai Airport.We look forward to welcoming you again.
by A verified traveler
Posted 1 Jun 2024
Close to shopping and transit
Comment from Hotel Management
2 Jun 2024 by Hatago Inn Kansai Airport Matsui, Hotel Management
Thank you very much for choosing Hatago Inn Kansai Airport.We would also like to thank you again for taking the time out of your busy schedule to write a review of our hotel.We are very pleased to hear that you had a pleasant stay with us during your stay.Our hotel is conveniently located one station from Kansai Airport Station and is also very convenient for shopping at the outlet mall.All of us at Hatago Inn Kansai Airport will continue to strive to improve our services, and we hope you will visit us again when you are in the area.All of us at Hatago Inn Kansai Airport look forward to welcoming you to our hotel again.
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
2 Jun 2024 by Hatago Inn Kansai Airport Matsui, Hotel Management
Thank you very much for choosing Hatago Inn Kansai Airport.We would also like to thank you again for taking the time out of your busy schedule to write a review of our hotel.We are very pleased to hear that you had a pleasant stay with us during your stay.All of us at Hatago Inn Kansai Airport will continue to strive to improve our services, and we hope you will visit us again when you are in the area.All of us at Hatago Inn Kansai Airport look forward to welcoming you to our hotel again.
by A verified traveler
Posted 28 May 2024
Location is not good, 11 mins walking to the rinku town subway, it would be a bit challenging if at night as the road is lack of light which looks terrific . And there’s quite serious of the noise situation , motorbike and illegal car competition overnight, the sound of the motor which make me can’t sleep!!! The staff overall is not helpful , and even rude to customers .Even there’s still 15 mins till their breakfast end , the staff not allow me to get in . And really not recommand to purchase on breakfast , firstly it cut off at 9AM! And quality is poor , I suggest you walk to Lawson and even their instant miso soup is better then this hotel’s. Not recommend and definitely won’t pick this next time even it’s near the Kansai airport .
Comment from Hotel Management
28 May 2024 by Hatago Inn Kansai airport Maruno, Hotel Management
Thank you very much for staying at Hatago Inn Kansai Airport. We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We apologize for any inconvenience or discomfort you may have experienced during your stay.We apologize for the noise from the outside, which is difficult to remedy due to our location.We are happy to provide you with earplugs, so please feel free to ask for them.Regarding the staff's response, we will make every effort to share and improve upon your comments.Once again, we apologize for any discomfort you may have experienced.We will continue to make every effort to provide better service in the future.We hope you will have another opportunity to stay at Hatago Inn Kansai Airport.
by A verified traveler
Posted 26 May 2024
Near Kansai Airport
Comment from Hotel Management
27 May 2024 by Hatago Inn Kansai Airport Nakazawa, Hotel Management
Thank you very much for staying at Hatago Inn Kansai Airport.We hope you had a pleasant stay with us during your stay.We are very happy that you were able to relax in our large public bath, which is our pride and joy.We will continue to make every effort to improve our hotel to make it a more comfortable place for our guests.We look forward to welcoming you again.
by A verified traveler
Posted 25 May 2024
Spotless, quiet and very convenient for airport transfers in an early morning flight.
Comment from Hotel Management
25 May 2024 by Hatago Inn Kansai Airport Nakazawa, Hotel Management
Thank you very much for visiting Hatago Inn Kansai Airport.We would also like to thank you again for taking the time out of your busy schedule to write a review of our hotel.We are very happy to hear that you had a pleasant stay with us during your stay.All of our staff will continue to strive for improvement, and we hope that you will visit our hotel again when you have a chance to come to the area.We look forward to seeing you again.
by A verified traveler from brooklyn
Posted 19 May 2024
A little too far from train station
Comment from Hotel Management
20 May 2024 by Hatago Inn Kansai Airport Nakazawa, Hotel Management
Thank you for choosing Hatago Inn Kansai Airport.We would also like to thank you again for taking the time out of your busy schedule to write this review of our hotel.We hope you had a pleasant stay with us during your stay.We apologize for the distance from the station, which is difficult to improve due to the location of the facility.We hope that you will visit our hotel again when you have a chance to come to the neighborhood.We look forward to welcoming you again.
by A verified traveler
Posted 19 May 2024
I liked that it was close to the station a 7-10 min walk. It was great for my early flight! Plus it had a bath house which was really nice the night before.
Comment from Hotel Management
19 May 2024 by Hatago Inn Kansai Airport Matsui, Hotel Management
Thank you very much for choosing Hatago Inn Kansai Airport.We would also like to thank you again for taking the time out of your busy schedule to write a review of our hotel.We are very pleased to hear that you had a pleasant stay with us during your stay.All of us at Hatago Inn Kansai Airport will continue to strive to improve our services, and we hope you will visit us again when you are in the area.All of us at Hatago Inn Kansai Airport look forward to welcoming you to our hotel again.
by A verified traveler
Posted 14 May 2024
The hotel staff were very helpful and nice.
Comment from Hotel Management
14 May 2024 by Hatago Inn Kansai Airport Nakazawa, Hotel Management
Thank you very much for staying at Hatago Inn Kansai Airport.We would also like to thank you again for taking the time out of your busy schedule to write this review of our hotel.We hope you had a pleasant stay with us during your stay.We are very honored by your words of praise for our staff. Thank you very much.We will continue to make every effort to provide accommodations that satisfy our guests.We look forward to welcoming you again.
