Ratings based on 85 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
3 Feb 2024 by Doyanen Hotels Yamato, Hotel Management
この度はご宿泊いただきありがとうございます。口コミ投稿ありがとうございます。またの機会がございましたら、是非ともご利用くださいませ。
by A verified traveler
Posted 20 Jan 2024
Unit was inexpensive and value for money. The hotel is kept very neat and clean, and the mattresses are very comfortable. Showers and bathrooms are cleaned regularly and kept in good shape.
It isn't that central for touring for Osaka, but not too far out of the way.
Comment from Hotel Management
21 Jan 2024 by Doyanen Hotels Yamato, Hotel Management
Mr. George SchwalbeThank you for staying with us.We are DOYANENHOTELSYAMATO.Thank you for your nice review.We will continue to strive for comfortable hotel management.We look forward to serving you again.
by A verified traveler
Posted 8 Jan 2024 on Hotels
宿泊したのが2階だったんですが、男子トイレが故障中でフロアのニオイがキツかったです。
シャワーなどで行ったそれ以外のフロアは良かったのですが……
Comment from Hotel Management
26 Jan 2024 by Doyanen Hotels Yamato, Hotel Management
この度はDOYANEN HOTELS YAMATO をご利用頂き、誠にありがとうございました。不便な思いをさせてしまい、申し訳ありません。貴重なご意見を参考にさせて頂き、改善に努めます。またの機会がありましたら、ご利用お待ち申し上げております。
by A verified traveler
Posted 28 Dec 2023 on Hotels
Location isnt gd
Comment from Hotel Management
28 Dec 2023 by Doyanen Hotels Yamato, Hotel Management
Thank you for choosing our hotel.We look forward to having the opportunity to serve you again.
by A verified traveler
Posted 22 Nov 2023
Comment from Hotel Management
27 Nov 2023 by doyanen hotels yamato, Hotel Management
Thank you for choosing our hotel.We look forward to having the opportunity to serve you again.
by A verified traveler
Posted 14 Jun 2023 on Hotels
Comment from Hotel Management
18 Jun 2023 by どやねんホテルズヤマト, Hotel Management
この度はDOYANEN HOTELS YAMATOをご利用頂き、誠にありがとうございました。また、口コミの評価を高く頂きまして誠にありがとうございます。もしもまた機会がございましたらぜひご利用下さいませ、スタッフ一同心よりお待ちしております。
by A verified traveler
Posted 3 Jun 2023
This property gives the illusion that it’s a normal family friendly hotel. However, it is more like a hostel. Right from the beginning, they don’t ask for ID, just hand you a key. The rooms are decent sized but you’ll hit your head on the ceiling if not careful. There are community bathrooms on each level. And if you are on level 6, there is no elevators, you must take the stairs which are small and narrow, not handicap friendly at all. It’s more traditional so shoes need to come off when you get onto the floors. The shower in the room doesn’t look like it’d been cleaned in a long while, the drain was clogged and overflowing. The bed was beyond squeaky and extremely uncomfortable. The walls were so thin you could hear the person in the next room talking. It says to be quiet after 10pm, but the amount of kids screaming all night makes the noise request seem like a joke. The area around is down a sketchy alley filled with drunk pervy men who sit on the sidewalk. The cops walk around here in patrols of 3 and are heavily armed which you don’t see in most places in Japan. All in all, not what was expected at all and highly disappointed.
Comment from Hotel Management
6 Jun 2023 by Doyanen Hotels Yamato, Hotel Management
Thank you very much for choosing DOYANEN HOTELS YAMATO.We also thank you very much for your review rating.We are working with the police to improve the surrounding environment, but we apologize for any concerns you may have had.We are also very sorry for the noise and bustle in the hotel.
by A verified traveler
Do not recommend
Posted 30 May 2023 on HotelsToilet is not in the room itself, have to share with others in a communal corridor.
Walls are really thin and its easy to be heard by neighbours. The wooden floor board is creaky and gives off a really creepy vibes. They only issue you physical key (not key cards), in addition, you are unable to ask for duplicate keys which sucks when travelling with a group. The shower space is so small that its almost impossible to not wet your towel. Stayed 1 night before moving into another hotel (already paid for 7 days worth). When asking for a refund, the hotel declined to even refund any of the days due to their 'policy'.
Comment from Hotel Management
6 Jun 2023 by Doyanen Hotels Yamato, Hotel Management
Thank you for choosing our hotel. We are sorry to hear that you were not satisfied with our services. We will make every effort to improve our service, guest rooms, and cleaning. We hope to have the opportunity to welcome you again.
by A verified traveler
Posted 10 May 2023
Stayed here with my partner and very much enjoyed our stay. Comfy beds and elevators were a luxury compared to others we have stayed with similar prices. Close to public transport, izakayas and supermarkets. We were lucky with our room position being away from the shared areas, I can imagine that it would be quite loud trying to sleep next to the hallway with shared toilet or sink areas. Yes the surrounding area was a bit rough but I never felt unsafe, we found it an interesting experience and liked that there wasn’t loads of other tourists. A microwave on each floor would be better as it was a bit of an effort to have to get out of my pyjamas and put shoes on to come down to reception just to warm up a snack. Would stay here again.
Comment from Hotel Management
17 May 2023 by doyanen hotels yamato, Hotel Management
Thank you very much for staying at our hotel. We are relieved to hear that you were satisfied with our services. We look forward to having you stay with us again.
by A verified traveler
Posted 21 Apr 2023 on Hotels
Comment from Hotel Management
25 Apr 2023 by Doyanen Hotels Yamato, Hotel Management
この度はDOYANEN HOTELS YAMATOをご利用頂き、誠にありがとうございました。また、口コミの評価を頂きまして誠にありがとうございます。もしもまた日本にお越しの際はぜひご利用下さいませ、スタッフ一同心よりお待ちしております。
