Ratings based on 362 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Excellent location. Convenient. Will be back again
Comment from Hotel Management
22 May 2024 by Saranporn Bunfuengfu, Hotel Management
Thank you for staying with Centara Grand Hotel Osaka. We truly appreciate your choice and the time you spent with us. We hope your stay in Osaka was filled with unforgettable moments and that our hotel contributed to making your experience truly memorable. Your kind words about our location and convenience are greatly valued; we're delighted to have met your expectations.We're thrilled to hear that you found our location excellent and convenient. It's always our goal to provide a seamless and enjoyable stay for all our guests, and we're glad to have succeeded with yours. We look forward to the opportunity of welcoming you back again.Regards,The Entire Centara Grand Hotel Osaka Team
by A verified traveler
Posted 18 May 2024
Beautiful hotel just a short walk to Namba station and Dotonbori. The room was spacious with a great view of the city, however the bed was quite uncomfortable. The rooftop restaurant also had a spectacular view but food and drinks were overpriced.
Comment from Hotel Management
22 May 2024 by Saranporn Bunfuengfu, Hotel Management
Thank you for choosing to stay with us at Centara Grand Hotel Osaka. We are delighted to hear that you enjoyed the hotel's convenient location near Namba station and Dotonbori, as well as the spacious room with its wonderful city view. It’s our pleasure to provide an environment where our guests can create unforgettable memories in Osaka.We appreciate your feedback regarding the bed comfort and the pricing at our rooftop restaurant. Your comments are invaluable as they help us to continually improve our services and facilities. We will certainly review these areas to ensure a better experience for our future guests.We hope that despite these concerns, you were able to enjoy the vibrant atmosphere and unique charm of Osaka. Thank you once again for your visit, and we look forward to welcoming you back in the future.Regards, The Entire Centara Grand Hotel Osaka Team
by A verified traveler
Posted 15 May 2024
Very clean, staff are nice, walkable to lots of restaurants. Bed is comfortable.
Comment from Hotel Management
16 May 2024 by Saranporn Bunfuengfu, Hotel Management
Thank you for staying with Centara Grand Hotel Osaka. We truly appreciate your choice to stay with us during your time in Osaka. We hope your stay was nothing short of exceptional and that you were able to create wonderful memories exploring the vibrant city of Osaka. Your kind words about the cleanliness of our hotel, the friendliness of our staff, and the comfort of our beds mean a lot to us.We're delighted to hear that you found our location convenient for exploring the many restaurants in the area. Osaka is indeed a culinary paradise, and we're glad you could experience some of its delights. Should your travels bring you back to Osaka in the future, we would be honored to welcome you back to Centara Grand Hotel Osaka. Thank you once again for choosing us for your stay.Regards,The Entire Centara Grand Hotel Osaka Team
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Saranporn Bunfuengfu, Hotel Management
Thank you for staying with Centara Grand Hotel Osaka. We truly appreciate your choice in accommodations during your time in Osaka. We hope that your stay with us was comfortable and that you were able to create wonderful memories exploring the vibrant city of Osaka. Our team works tirelessly to ensure that every guest experiences the utmost satisfaction, and your feedback is invaluable in helping us achieve that goal.We sincerely hope that your time in Osaka was memorable and enjoyable, and we look forward to welcoming you back to Centara Grand Hotel Osaka in the future.Regards,The Entire Centara Grand Hotel Osaka Team
by A verified traveler
Posted 13 May 2024
Beautiful hotel and spacious room. Will definitely stay at this hotel again next time we visit Osaka.
Comment from Hotel Management
14 May 2024 by Saranporn Bunfuengfu, Hotel Management
We are delighted to hear that you found our hotel beautiful and your room spacious. It was our pleasure to have you as our guest, and we sincerely hope that you were able to create wonderful memories during your stay in Osaka. Our team strives to provide exceptional experiences for our guests, and your positive feedback is greatly appreciated.We are thrilled to know that you plan to stay with us again on your next visit to Osaka. Your kind words and satisfaction motivate us to continue delivering the highest standard of service and hospitality. Thank you once again for choosing Centara Grand Hotel Osaka. We look forward to welcoming you back and making your next stay even more memorable.Regards, The Entire Centara Grand Hotel Osaka Team
by A verified traveler
Posted 13 May 2024
Was a nice stay. We stayed higher up which is definitely quieter
Comment from Hotel Management
14 May 2024 by Saranporn Bunfuengfu, Hotel Management
Thank you for choosing Centara Grand Hotel Osaka for your recent stay. We are delighted to hear that you had a nice stay and enjoyed the tranquility of our higher floor rooms. Your comfort and satisfaction are our top priorities, and it’s wonderful to know that you experienced a peaceful and pleasant stay.We hope you were able to create wonderful memories during your time in Osaka. We look forward to welcoming you back to Centara Grand Hotel Osaka in the future. Regards, The Entire Centara Grand Hotel Osaka Team
by A verified traveler
Posted 11 May 2024
Very convenient spot. 15min walk to Dontonburi. Hotel very clean and rooms very spacious. Friendly staff
Comment from Hotel Management
12 May 2024 by Saranporn Bunfuengfu, Hotel Management
Thank you for staying with Centara Grand Hotel Osaka. We truly appreciate your choice to stay with us during your time in Osaka. We hope your experience with us was nothing short of excellent and that you were able to create wonderful memories exploring the vibrant city of Osaka.We are delighted to hear that you found our hotel convenient and our rooms spacious and clean. It's fantastic to know that you found our staff friendly and accommodating during your stay.We hope to have the pleasure of welcoming you back to Centara Grand Hotel Osaka in the future. Thank you once again for choosing to stay with us. Regards, The Entire Centara Grand Hotel Osaka Team
by A verified traveler
Posted 8 May 2024
It’s brand new hotel with walking distance to namba station. Lots of restaurants just downstairs and a shopping mall as well. I would love to stay here again.
Comment from Hotel Management
12 May 2024 by Saranporn Bunfuengfu, Hotel Management
Thank you for staying with Centara Grand Hotel Osaka. We're delighted to hear that you enjoyed your time with us and that our convenient location added to your experience. It's always our goal to provide a comfortable and memorable stay for all our guests. We hope you were able to explore Osaka's vibrant culture, indulge in delicious cuisine, and create wonderful memories during your visit. Your kind words motivate us to continue delivering exceptional hospitality, and we look forward to welcoming you back for another enjoyable stay in the future. Regards, The Entire Centara Grand Hotel Osaka Team
by A verified traveler
Posted 7 May 2024
Great Hotel! Location very close to Namba station and an easy walk to Dontonburri and many shopping areas. I recommend walking through the Namba Park upper area over the street for great shopping and restaurants.
Hotel is very new and our room had an amazing view of the cityscape. Room was large and bed was very comfortable with new TVs. Their automated bar on the top floor is also very cool and gives a great view of the whole city day or night!
Staff were phenomenal at helping us with our baggage and holding til our departure. Highly recommend this hotel for any Osaka trip!
Comment from Hotel Management
8 May 2024 by Saranporn Bunfuengfu, Hotel Management
Thank you for staying with Centara Grand Hotel Osaka. We are thrilled to hear that you had a fantastic experience during your time with us. It warms our hearts to know that you enjoyed our prime location near Namba station and found it convenient to explore the vibrant streets of Osaka.We are delighted that you appreciated the modern amenities and comforts of your room, as well as the breathtaking cityscape views it offered. It's fantastic to hear that our team members were able to enhance your stay with their exceptional service, assisting you with your needs and ensuring a memorable experience. Thank you once again for choosing Centara Grand Hotel Osaka. We hope to have the pleasure of welcoming you back in the near future for another unforgettable stay. Regards, The Entire Centara Grand Hotel Osaka Team
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
12 May 2024 by Saranporn Bunfuengfu, Hotel Management
Thank you for staying with Centara Grand Hotel Osaka. We hope your time with us was filled with unforgettable experiences and that you were able to create wonderful memories during your stay in Osaka. Our team strives to provide exceptional service and a comfortable environment, and we sincerely appreciate the opportunity to have hosted you.Thank you once again for choosing Centara Grand Hotel Osaka. We hope to welcome you back in the near future. Regards, The Entire Centara Grand Hotel Osaka Team
