Ratings based on 376 Verified Reviews
4.5 Room cleanliness
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us, we hope to welcome you again soon!
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
23 Apr 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us, we hope to welcome you again soon!
by A verified traveler
Posted 14 Apr 2024
Was a bit hesitant about not having a live person to check in with, but the virtual assistant was helpful and made things easy. Room was quiet, clean and spacious.
Comment from Hotel Management
15 Apr 2024 by BON Lodging Support Team, Hotel Management
Thank you for choosing our apartment, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.
by A verified traveler from Fitzroy Crossing
Posted 3 Apr 2024
Great place to stay with kids. Our room had a small kitchen, eating area and two double beds so our kids (5&7)shared one bed. We did laundry and there is a book in the room to help explain the drying system as well as all the other electronic devices in the unit. Easy check-in and close the subway. Walking distance to some attractions and restaurants.
Comment from Hotel Management
3 Apr 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you very much for your review, we are delighted to hear that your family and you enjoyed your stay with us!We hope to welcome you again next time you are in Osaka!
by A verified traveler
Posted 31 Mar 2024
Very satisfied with our stay. Good location, clean and well maintained.
Comment from Hotel Management
1 Apr 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for your review. We are delighted to hear that you were very satisfied with your stay. We hope to welcome you again soon!
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
1 Apr 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us, we hope to welcome you again soon!
by A verified traveler
Posted 29 Mar 2024
The instruction given is not suitable for those with pull luggage. The escalator is at the other exit. Maybe can consider provide a seperate instructions or those with luggage.
Overall still good. Clean place and near a train station. But have to walk wothout shelter. Near the Tsukinkin Tower area which has many eateries.
Comment from Hotel Management
29 Mar 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us and sharing your feedback! We appreciate your taking the time to share your experience with us. We hope that we may have the pleasure of welcoming you again in the future!
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
29 Mar 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us, we look forward to welcoming you again!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
25 Mar 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us, we hope to welcome you again!
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
18 Mar 2024 by BON Lodging Customer Support Team, Hotel Management
Thank you for staying with us, we look forward to welcoming you again soon!
