Ratings based on 978 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Staff is really wonderful here. Rooms are comfortable and the restaurants are good, but a tad pricey.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Assistant General Manager , Hotel Management
Thanks for the great rating Joanna - Fins Up!
by A verified traveler
Posted 12 May 2024
Everything we didn't even have to leave the resort.
Comment from Hotel Management
13 May 2024 by Assistant General Manager , Hotel Management
Thanks for the great review LaTunija! Fins Up!
by A verified traveler
Posted 10 May 2024
👍
Comment from Hotel Management
11 May 2024 by Assistant General Manager , Hotel Management
Thanks for the great rating Jason!
by A verified traveler from ankeny
Posted 4 May 2024
by A verified traveler
Posted 2 May 2024
We asked to be moved to another building as I have trouble with stairs. They instantly got us moved
Comment from Hotel Management
4 May 2024 by Assistant General Manager , Hotel Management
Thanks for the review Mary - great to hear our team got you in a comfortable spot. Fins Up!
by A verified traveler
Posted 1 May 2024
It was everything we wanted
Comment from Hotel Management
4 May 2024 by Assistant General Manager , Hotel Management
Awesome to hear Jeff - Fins Up!
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Assistant General Manager , Hotel Management
Thanks for the Fintastic rating Danielle!
by A verified traveler
Posted 21 Apr 2024
The property is very well maintained. The 2 restaurants we tried were not very good. The one had a huge group that were so loud we had to leave and the pizza place was awful. Dining wise it was a total bust. The room is nice but the balcony light can’t be turned off and it attracts bugs. It doesn’t have a screen door so having fresh air is out of the question because of the light attracting bugs.
Comment from Hotel Management
21 Apr 2024 by Assistant General Manager , Hotel Management
Thanks for the review Stacy. I was concerned to hear about the missed opportunities with our Pizzeria and other restaurant. I was hoping you might be able to provide more details so we may address appropriately. Feel free to reach me at the main hotel phone number - I would be delighted to take your call.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
11 May 2024 by Assistant General Manager , Hotel Management
Fintastic rating Michael - thank you!
