Ratings based on 1,903 Verified Reviews

4.6 out of 5
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 6 Jun 2024
The hotel was clean, had dining options, a large nice pool and pool area. The rooms we were given was spacious, clean, had a safe, sink, microwave. The staff were friendly and helpful. The complimentary shuttle to city walk came regularly and was air conditioned and clean. Only complaint was the parking. We needed to park for 15 minutes to load our luggage and check-out and we were told there would be a flat fee of $20. Ridiculous.
Comment from Hotel Management
7 Jun 2024 by ESS Guest Services , Hotel Management
Thank you for your review!
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Great place
Comment from Hotel Management
6 Jun 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Comment from Hotel Management
5 Jun 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Great stay, modern rooms, great service, great location, early entrance and shuttle always great. Getting out at night is a bit inconvenient because of the gate, some towels are not super clean and some small stains on bedsheets (looks and smelt washed just maybe not bleached enough)
Comment from Hotel Management
4 Jun 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
5 out of 5
by A verified traveler

Posted 31 May 2024
Comment from Hotel Management
3 Jun 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
5 out of 5
by A verified traveler

Posted 28 May 2024
The Gym equipment needs some love.
Comment from Hotel Management
28 May 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
5 out of 5
by A verified traveler

Posted 27 May 2024
Great time
Comment from Hotel Management
27 May 2024 by ESS Guest Services , Hotel Management
Thank you for your FIVE out of FIVE review!
4 out of 5
by A verified traveler

Posted 26 May 2024
Nothing
Comment from Hotel Management
27 May 2024 by ESS Guest Services , Hotel Management
Thank you for your review!