Ratings based on 2,926 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Great Place in a great location. Great Staff that help with any needs in a timely manner
Comment from Hotel Management
23 May 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.
by A verified traveler
Posted 15 May 2024
No clean the room
Comment from Hotel Management
23 May 2024 by The Point Hotel & Suites, Hotel Management
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.
by A verified traveler from Sanford
Posted 12 May 2024
Excellent service will definitely stay again and recommend
Comment from Hotel Management
12 May 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.
by A verified traveler
Posted 8 May 2024
Getting a room after check in took over an hour.
Comment from Hotel Management
12 May 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.
by A verified traveler
Posted 30 Apr 2024
If you do stay here (which I would advise against) Do NOT get the breakfast package. I spent $90 to get two disgusting breakfast buffets that were scrambled eggs and sausage gravy. No fruit, no yogurt, no bacon or sausage, no other options but greasy bad food. The night we checked in the front desk told us breakfast was served til 11, but weekdays it’s 10. So they charged us for four days of breakfast that we couldn’t use half of them due to their “breakfast hours” We went down at 10:15 and the counter person said they were closed and couldn’t be bothered to accommodate us in any way. We were starving after traveling and coming in late, and it was a really bad way to start a vacation. You guys should figure out if you want to be a hotel or a condo and address the business model accordingly.
Comment from Hotel Management
2 May 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
23 May 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.
by A verified traveler
Posted 25 Apr 2024
Loved my staycation there -- just close enough to I-Drive to take in the sights and lights, but just far enough away from it to enjoy the peace and quiet. Would book here again if I'm in the mood for a nearby getaway
Comment from Hotel Management
2 May 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.
by A verified traveler
Posted 21 Apr 2024
The hotel is nice and quiet. The room was clean.
The only bad thing about this hotel is that it doesn’t have no vending machine to buy snacks or drinks .
No stores near by so If you don’t have a car you have to take Uber everywhere .
Comment from Hotel Management
2 May 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.
by A verified traveler
Posted 19 Apr 2024
Beautiful hotel
No laundromat
Only a small garbage bin in the room for bathroom, no other garbage
No free breakfast
Other than was a great stay and will be back most like you
Comment from Hotel Management
2 May 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.
by A verified traveler
Posted 15 Apr 2024
Close to dining area.
Comment from Hotel Management
15 Apr 2024 by The Point Hotel & Suites, Hotel Management
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.
