Ratings based on 4,680 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
This is a very good resort with a few options of pools and bars and restorants.
It even has a Starbucks coffee shop with in.
The apartments are slightly dated with old appliances and TV is not bigger than a computer screen.
The materass is a bit old too and not the most comfortable.
Overall good value for your money.
Comment from Hotel Management
28 May 2024 by Serena Hernandez , Hotel Management
Thank you for taking the time to write a review of our resort. We are happy you had a good stay enjoying the amenities. We appreciate your feedback as we are always seeking the opportunity to make enhancements. We hope to welcome you back in the future!
by A verified traveler
Posted 27 May 2024
I must say this is my fourth time going here with my family. It has always been an amazing place to go to every time I want a little getaway from monotony, it is a great place for the family! Love it! ❤️
Comment from Hotel Management
28 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review and loyalty as a return guest. We are thrilled you and your family have amazing stays! We look forward to continuing to welcome you all back!
by A verified traveler
Posted 26 May 2024
Nice place to stay
Comment from Hotel Management
27 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review, we are happy you had a nice stay. We look forward to welcoming you back in the future!
by A verified traveler
Posted 26 May 2024
Property was very clean. Food was delicious. The only drawback I would advise is for them to clean the pools more often. There was a lot of debris in them. And finally there was two big roaches in our room on the morning of our departure. Everything was great up until that moment will not be going back, unfortunately.
Comment from Hotel Management
27 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review. We appreciate your kind words regarding the cleanliness and food. We appreciate your feedback as we are always seeking the opportunity to improve. Our property has an aggressive prevention program to ensure the resort is always clean and ready for guests. However, the Florida climate and the natural setting of our resort present ongoing spot-check opportunities, and our team is inspecting your unit for these conditions. I apologize for the condition and appreciate your feedback so we can continue to improve our prevention program.
by A verified traveler
Posted 26 May 2024
Great service
Comment from Hotel Management
27 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review. We appreciate your kind words regarding service as we take great pride in. We look forward to welcoming you back in the future.
by A verified traveler from Suamico
Posted 26 May 2024
Great stay
Close to Disney and golf courses
Comment from Hotel Management
26 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review, we are thrilled you had a great stay! We look forward to welcoming you back in the future!
by A verified traveler
Posted 25 May 2024
Very nice!! We had a great deal of space in our apartment for our large family. The apartment was a reasonable price and very clean. Staff was friendly and helpful, the area around our apartment was quiet, and there was shopping and lots of options for dining within 2 miles. Disney wasn't too far away either. We plan to stay at Summer Bay or Orlando Exploria hotels in the future!
Comment from Hotel Management
26 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review of our resort. We are thrilled you enjoyed your accommodations as well as the location. We sure hope to welcome you back in the future!
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review, we look forward to welcoming you back in the future!
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Serena Hernandez , Hotel Management
Thank you for your review, we look forward to welcoming you back in the future!
by A verified traveler
Posted 22 May 2024
This is our 3rd time at this hotel. The property and options are excellent for pool, recreation and food. We did encounter a few issues with our room but they were sorted. Our suite also smelt like chemicals, either from cleaning or pool and it triggered my daughters asthma which was a bit frustrating.
Comment from Hotel Management
25 May 2024 by Serena Hernandez , Hotel Management
Thank you of for your review, we appreciate your loyalty as a return guest. We are thrilled you found the stay excellent enjoying the amenities. We are happy to hear that challenges were addressed. We are sorry that your daughter did not feel well, please moving forward please advise before arrival to avoid any challenges. We do hope to welcome you back in the future!
