Ratings based on 1,018 Verified Reviews
3.8 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
During the length of my stay, I had to keep calling the front desk because we had no hot water. Someone from maintenance was sent to the room every day after long days at the Disney parks. This was a huge inconvenience because we had to wait to shower. Also, someone purposely kept setting off the fire alarm (about 2 hours) again at night after a long day at the park and waiting to shower. It was a really bad experience.
Comment from Hotel Management
17 Apr 2024 by V, Hotel Management
Thank you for your feedback and I do apologize for the inconveniences that you had during your stay
by A verified traveler
Posted 14 Apr 2024
The staff is great. They are friendly and cooperative. The walls are very thin and the units could be updated.
Comment from Hotel Management
16 Apr 2024 by General Manager, Hotel Management
Dear Brian,Thank you for your review and feedback. It's great to read you were impressed with our dedicated team members; however, we apologize if you were impacted by noise during your stay. If there is ever anything we can do to make your experience better, please don't hesitate to reach out to our front desk. Despite this, we hope you had a fun trip to Orlando. Please consider staying with us again next time you're in town. Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
by A verified traveler from Hightstown
Posted 11 Apr 2024
We liked the pool and the housekeeping service.
Comment from Hotel Management
12 Apr 2024 by General Manager, Hotel Management
Dear Jose,It was a pleasure hosting you at Staybridge Suites - Orlando Royale Parc Suites! We're glad our inviting pool and efficient housekeeping left a memorable impression on you. It was a pleasure to welcome you, and we look forward to seeing you again soon.Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
by A verified traveler
Posted 10 Apr 2024
Running hot water not available after 1 pm every day we have to call but most of time staff would sorry and nothing is done
Comment from Hotel Management
11 Apr 2024 by General Manager, Hotel Management
Dear Bob,It was a pleasure having you as our guest. However, we regret to hear about the inconvenience you experienced with the hot water during your stay. Ensuring our guests have a comfortable and seamless experience is our top priority. Your feedback is appreciated as it will allow us to address and rectify these service concerns immediately. Nevertheless, it was an honor to have you join us, and we hope you'll give us another opportunity to change your exceptions in the future.Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
by A verified traveler
Posted 9 Apr 2024
Staff good breakfast really good coffee not good
Comment from Hotel Management
10 Apr 2024 by Veronica, Hotel Management
thank you for your feedback
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Veronica, Hotel Management
Thank you for you positive feedback
by A verified traveler
Posted 6 Apr 2024
Me and my family loves it
Comment from Hotel Management
9 Apr 2024 by General Manager, Hotel Management
Dear April,It was a pleasure hosting you at Staybridge Suites - Orlando Royale Parc Suites! We're glad you enjoyed your visit, and we hope to see you again soon.Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
by A verified traveler
Posted 5 Apr 2024
Excellent
Comment from Hotel Management
9 Apr 2024 by General Manager, Hotel Management
Dear Lorna,Thank you for your review and for giving us a perfect rating! We are happy you had an enjoyable experience at Staybridge Suites - Orlando Royale Parc Suites, and we hope you return soon.Sincerely,Wade D. Michael, CHA, CMCAGeneral ManagerStaybridge Suites Orlando - Royale Parc Suites
by A verified traveler
Posted 3 Apr 2024
Stay was mostly pleasant minus the breakfast. Breakfast can so with a bit more options and friendlier staff serving breakfast
Comment from Hotel Management
4 Apr 2024 by Veronica, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 2 Apr 2024
The staff was amazing, the room was so clean and was perfect for my family trip!!!
Comment from Hotel Management
4 Apr 2024 by Veronica, Hotel Management
Thank you for your feedback
