Ratings based on 190 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from MILWAUKEE
Posted 26 Mar 2024
Disinfect the property had roaches on my room not happy the bathroom was to dirty and beds making a lot of noise n to hard that only good thing was the employee on the from they treat me lovely
Comment from Hotel Management
26 Mar 2024 by GM, Hotel Management
Dear Laura,We sincerely regret to hear about your recent experience with us. We appreciate your feedback and take these matters very seriously. We're currently addressing the concerns you've raised to ensure a better stay for all our guests. Your kind words about our staff are much appreciated and we're glad you felt well-treated. We hope you'll give us another chance to provide a more comfortable and satisfying experience.Warm regards,Hotel Management
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
27 Mar 2024 by post reviews, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Super 8 by Wyndham
by A verified traveler
Posted 19 Mar 2024
Everything!!!!
Comment from Hotel Management
20 Mar 2024 by GM, Hotel Management
Dear Tamara,We're thrilled to hear you enjoyed everything about your stay at our hotel! Your enthusiastic feedback is greatly appreciated. We strive to provide a top-notch experience for all our guests and it sounds like we hit the mark with you. We look forward to welcoming you back soon for another memorable stay.Warm regards,Hotel Management
by A verified traveler
Posted 18 Mar 2024
The light switch did not work. the a/c didn't work. the curtains did not close. there was a door in my room that led to the room next door-the only thing stopping this door from opening into my room was an oversized chair placed in front of the door. the shower leaked. the shower tiles were cracked and some were missing. there were no hangers. the bathroom door scraped the toilet when you close it. there was no wifi. the tv did not work. the tv remote had no backing. there was a light in the parking lot that was a constant blinking strobe light. the door to the room was flimsy at best and the safety lock did not engage.
Comment from Hotel Management
18 Mar 2024 by GM, Hotel Management
Dear AnneMarie,We're truly sorry to hear your stay didn't meet expectations. Our team is dedicated to ensuring our guest's comfort and safety. Please know your concerns have been noted and we're committed to addressing these issues. We hope you'll give us another chance to provide the quality experience we strive for. Your feedback is invaluable in helping us improve. Thank you.Warm regards,Hotel Management
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
16 Mar 2024 by GM, Hotel Management
Dear Alejandro,We appreciate your 4-star review and are delighted to know you've enjoyed your stay with us. We are constantly striving to provide the best service for our guests, and your feedback is crucial in this process. We look forward to welcoming you back to our hotel in the near future.Warm regards,Hotel Management
by A verified traveler
Posted 14 Mar 2024
Thanks for everything
Comment from Hotel Management
14 Mar 2024 by GM, Hotel Management
Dear Carlos,We're thrilled to hear you enjoyed your stay at our hotel! Your kind words mean the world to us, and it was our pleasure to provide you with the best possible service. We hope to have the opportunity to welcome you back in the near future. Thanks for choosing us for your stay!Warm regards,Hotel Management
by A verified traveler
Posted 14 Mar 2024
Varasin ja maksoin huoneen viidelle henkilölle teidän varausjärjestelmän kautta ja kuvassa oli kolmen ja kahden henkilön sängyt eli yhteensä viidelle ja hinta määräytyi senmukaan.
Saimme huoneen jossa oli kaksi kahden henkilön sänkyä ja kun pyysimme lisävuodetta jouduimme maksamaan siitä lisähintaa.
Comment from Hotel Management
14 Mar 2024 by GM, Hotel Management
Dear Kimmo,We're sincerely sorry to hear about your experience. We understand how important a comfortable stay is and it seems we fell short. Your feedback about our reservation system and additional charges has been noted, and we're looking into this matter. We hope for an opportunity to make it right on your next visit. Warm regards,Hotel Management
by A verified traveler
Posted 10 Mar 2024
Worse please I've even stayed if I couldn't get my money back I would
Comment from Hotel Management
11 Mar 2024 by GM, Hotel Management
Dear Angelia, We're truly sorry to hear about your experience at our hotel. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we did not meet your expectations. We appreciate your feedback and will use it to improve our services. We hope you'll give us another chance to serve you better in the future.Warm regards,Hotel Management
by A verified traveler
Posted 8 Mar 2024
by A verified traveler
Posted 8 Mar 2024
The property is average despite not having tv service or Internet
Comment from Hotel Management
9 Mar 2024 by GM, Hotel Management
Dear Antonio,We're sincerely sorry to hear that your stay at our hotel didn't meet your expectations. We're aware of the internet and TV issues you experienced and are working diligently to improve these services. Your feedback is invaluable to us and we hope you give us another chance to provide a better experience.Warm regards,Hotel Management