Ratings based on 975 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
The staff was wonderful, polite, helpful. Welcoming. I stayed for 9 days and told them I would be back. Carolyn (housekeeping) was always there and helped me. Joey at the front desk helped with my requests also. Enjoyable stay
Comment from Hotel Management
14 May 2024 by Joseph, Hotel Management
Thank you for your time and feedback. We are delighted to read your review. It comes with pleasure to see that everything was to your satisfaction during your stay. We are always happy to see our hard work pay off with such exciting comments. We look forward to welcoming you again soon!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
14 May 2024 by Joseph, Hotel Management
Thank you for your time and feedback. We are delighted to read your review. It comes with pleasure to see that everything was to your satisfaction during your stay. We are always happy to see our hard work pay off with such exciting comments. We look forward to welcoming you again soon!
by A verified traveler
Posted 10 May 2024
Employees very nice and helpfull
Comment from Hotel Management
11 May 2024 by Halle, Hotel Management
Thank you for your time and feedback. We are delighted to read your review. It comes with pleasure to see that everything was to your satisfaction during your stay. We are always happy to see our hard work pay off with such exciting comments. We look forward to welcoming you again soon!
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
11 May 2024 by Halle, Hotel Management
Thank you for your time and feedback. We are delighted to read your review. It comes with pleasure to see that everything was to your satisfaction during your stay. We are always happy to see our hard work pay off with such exciting comments. We look forward to welcoming you again soon!
by A verified traveler
Posted 8 May 2024
Very clean, spacious room. Excellent complimentary breakfast as well. Shuttle service to the airport was on time. We asked the shuttle driver to leave a few minutes before our requested time and they fulfilled the request. Highly recommend this hotel and their staff.
Comment from Hotel Management
9 May 2024 by Halle, Hotel Management
Thank you for your time and feedback. We are delighted to read your review. It comes with pleasure to see that everything was to your satisfaction during your stay. We are always happy to see our hard work pay off with such exciting comments. We look forward to welcoming you again soon!
by A verified traveler
Posted 5 May 2024
Tiny room but clean and convenient location.
Comment from Hotel Management
8 May 2024 by Joseph, Hotel Management
Thank you for your time and feedback. We are delighted to read your review. It comes with pleasure to see that everything was to your satisfaction during your stay. We are always happy to see our hard work pay off with such exciting comments. We look forward to welcoming you again soon!
by A verified traveler
Posted 4 May 2024
The property offered the amenities we needed during our stay and the staff was helpful.
Comment from Hotel Management
8 May 2024 by Joseph, Hotel Management
Thank you for your time and feedback. We are delighted to read your review. It comes with pleasure to see that everything was to your satisfaction during your stay. We are always happy to see our hard work pay off with such exciting comments. We look forward to welcoming you again soon!
by A verified traveler
Posted 1 May 2024
Wonderfully kind staff that all work together to deliver great service. I arrived earlier than expected and anticipated not being able to check in. When I arrived, the front desk was so accommodating and set up a room with no waiting. Housekeeping was wonderful-- they stopped me in the hall to ask if I had everything I needed, if I'd like more towels, etc. The only downside: this property is undergoing construction, so it's a little disjointed esthetically. I didn't mind, as I was in an updated room! Highly recommend for a great value at a wonderful hotel.
Comment from Hotel Management
2 May 2024 by Halle, Hotel Management
Thank you for your time and feedback. We are delighted to read your review. It comes with pleasure to see that everything was to your satisfaction during your stay. We are always happy to see our hard work pay off with such exciting comments. We look forward to welcoming you again soon!
by A verified traveler
Posted 28 Apr 2024
everything was nice except for the rip off of charging $15.
each 24 hrs tax and service fees for parking. this is a crime
Comment from Hotel Management
29 Apr 2024 by Joseph, Hotel Management
Thank you for taking the time out of your day to leave us a review. We do sincerely apologize for any inconveniences you may have faced in regards to parking. However, our parking charges are set into play to remain competitive with other hotels in our area. These fees are added to our website, as well as advertised all across our lot. It is monitored 24/7 by the company that you paid through. If you would like to reach out to us directly regarding your situation, we’d be happy to help!
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Halle, Hotel Management
Thank you for taking the time out of your day to leave us such a wonderful review! We’re thrilled to know your experience with us was that of an exceptional one, and we hope to see you again soon at the Hyatt Place Orlando Airport
