Ratings based on 1,058 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 28 May 2024
N/A
by A verified traveler
Posted 28 May 2024
Our family had an amazing time. We will book again. Loves it!!
by A verified traveler
Posted 27 May 2024
If you stay here you don’t need to go out at all. You have everything you need within your range. Amazing place to relax and feel right at home.
by A verified traveler
Posted 23 May 2024
property amenities were fantastic
by A verified traveler
Posted 21 May 2024
Bed sheets had stains, the sheets and blankets were stiff, and the room had moisture. Overall, it was a bad experience, and I will never stay at this property again.
Comment from Hotel Management
23 May 2024 by J.Garcia, Hotel Management
We appreciate your feedback on the matter. We will address this with the proper departments and hope for you to give us another chance in the future.
by A verified traveler
Posted 20 May 2024
Staff were very help when our 1 bdrm smelled like paint. The fumes were so bad it gave our family of four headaches. They upgrades our room to a 3 bdrm, no additional charge. We played basket, mini golf, tennis, used the playground, and the pool. All were great!
by A verified traveler
Posted 19 May 2024
The staff was very responsive
Comment from Hotel Management
20 May 2024 by J.Garcia , Hotel Management
Thank you for your feedback we hope to see you again soon !
by A verified traveler
Posted 19 May 2024
We have been there many times. Perfect place. Close to Lake Buena vista and Disney Parks. 15 minutes away from Universal. Beautiful sand beach with two pools.
Comment from Hotel Management
20 May 2024 by J.Garcia , Hotel Management
Thank you for your feedback we hope to see you again soon !
by A verified traveler
Posted 17 May 2024
It was ok , it wasn’t bad but it wasn’t great. Most of it was vacation time share rooms . The master bedrooms bathroom was large
Comment from Hotel Management
20 May 2024 by J.Garcia , Hotel Management
Thank you for your feedback we hope to see you again soon !
