Ratings based on 983 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Our fav for an overnight after the theater at the Dr. Phillips Performing Arts Center. Close and safe. Nice variety of dining options within walking distance.
5 out of 5
by A verified traveler

Posted 23 Apr 2024
We had the BEST time at this property! The girls at check in were so sweet making sure we were all set before we went to our room. The property is stunning, no detail left behind. Rooms service was impeccable. room was gorgeous with a beautiful city view. The Kessler Collection of personal goods smell divine! Mini fridge was stocked with anything you may need ( like literal mimosas! ) We can not wait to return! Perfect for a pampered quick getaway 💕
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Close to everything we wanted to do
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Only issue difficult getting back to hotel Saturday night due to many street closures
4 out of 5
by A verified traveler from Lynn Haven

Posted 17 Apr 2024
Charming hotel, as are all the Kessler properties are.
5 out of 5
by A verified traveler from San Francisco

Posted 16 Apr 2024
Great location! Great food at their restaurants. Gym could use a kettle ball or two.
4 out of 5
by A verified traveler

Posted 31 Mar 2024
Breakfast and brunch were very expensive. The room didn’t have a small fridge
Comment from Hotel Management
9 Apr 2024 by Guest Services Team, Hotel Management
Thank you for your feedback; we appreciate this and will make note of this with our teams.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2024
2 out of 5
by A verified traveler from brooklyn

Posted 25 Mar 2024
To be honest, this hotel could have probably been a good stay for me. But due to the almost four hours waiting to be checked in and been placed in a room right across from the ice vending machine, that had people seemingly getting ice all hours of the night. Had a constant sleep disturbance during my stay.
Comment from Hotel Management
9 Apr 2024 by Guest Services Team, Hotel Management
We sincerely apologize for the experience you had while staying with us and truly appreciate the feedback. Please reach out to us should you choose to return and we will ensure you will be located in a quieter section of the hotel.
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Comment from Hotel Management
9 Apr 2024 by Guest Services Team, Hotel Management
Thank you so much! We hope to see you again!