Ratings based on 986 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
We throughly enjoyed staying here but every morning for our stay the fire alarm went off at 6:30am. We were not able to get adequate rest and every time when asked, staff gave a different answer to why it went off.
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 23 May 2024
clean rooms, not so clean pool
by A verified traveler from Aguadilla
Posted 21 May 2024
Everything was so nice
by A verified traveler
Posted 21 May 2024
This was a really nice property. When you walk in it smells really good. The concierge at front desk was friendly. Stayed 3 nights, no complaints with the property. The pool was nice and quiet (could use some cleaning, lots of little flowers in there). Bartender and chef were awesome! Great drinks and dinner!
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 20 May 2024
Property is old.... the first room i checked in - lights were not functioning. Parking is towards the side & rear of the building - after parking it is going to be a bit of a walk to reach your room as there are only 2 additional entrance beyond the main entrance to enter the hotel.
Rooms were clean - Staff were very professional. If you are not going to spend a lot of time in your room then it is a decent option.
by A verified traveler
Posted 19 May 2024
Middle of renovation
by A verified traveler
Posted 19 May 2024
The carpet in my room is very dirty and it feels wet . If you can plan to change the room carpet then it will look great and modern . Quiet location , good price . Just need a deep cleaning on the carpet or change it completely as I feel a bit scared , borderline freak out to put my bare feet on the carpet . It is the only thing I dint like about the room .
by A verified traveler
Posted 14 May 2024
The hotel is quite and clean. Personal are very nice and friendly. Room is clean But pool and hot tab are dirty. Food is okay in dunning restaurant.
