Ratings based on 1,352 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
great place to stay. Staff was great.
Comment from Hotel Management
1 Jun 2024 by Dane, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 1 Jun 2024
Great area spacious comfortable rooms definitely would come back again
Comment from Hotel Management
1 Jun 2024 by Dane, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
2 Jun 2024 by Dane, Hotel Management
Thank you for your feedback.
by A verified traveler from Davenport
Posted 29 May 2024
Nice stay
Comment from Hotel Management
30 May 2024 by Youness, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Pinellas Park
Posted 29 May 2024
Uncomfortable bed, toilet don’t flush properly, had to pay for parking
Comment from Hotel Management
29 May 2024 by Youness, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler
Posted 26 May 2024
$90 upgrade fee for balcony was disconcerting. That should dealt with up front, before completing the booking.
Comment from Hotel Management
27 May 2024 by Dane, Hotel Management
Upgrade fee for a premium room is standard practice at hotels and you were informed of this upfront when you requested an upgrade through Expedia messaging service 6 days before your check in date. Thank you for your feedback.
by A verified traveler
Posted 26 May 2024
The rooms were hot, the carpet smelled and the room was stuffy and definitely had mold.
Comment from Hotel Management
26 May 2024 by Dane, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 20 May 2024
Dirty!
1st room had sticky floors, a wrapper and nail clippings on the floor. We were moved to a different room and found nail clippings on the floor again. The hallways were also dirty..ended up checking out early and zero regard from front desk for leaving early due to dirtiness.
Comment from Hotel Management
21 May 2024 by Youness, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler
Posted 17 May 2024
It’s was very noisy as we couldn’t sleep. They did not put any towels in the bathroom.
Comment from Hotel Management
17 May 2024 by General Manager, Hotel Management
Dear Lochan,Thank you for taking a moment to share your thoughts. We strive to deliver fantastic experiences for our guests, so we apologize for any concerns during your stay. We are disappointed we fell short of your expectations, and we will share your comments with our team to ensure we are meeting our high standards going forward. Your feedback is appreciated, and we hope to have another opportunity to change your perceptions in the future.
by A verified traveler from Miami
Posted 13 May 2024
Comment from Hotel Management
2 Jun 2024 by Dane, Hotel Management
Thank you for your feedback.
