Ratings based on 2,517 Verified Reviews
2.5 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
The room was under construction and nasty I want my money refunded back and asap
by A verified traveler
Posted 28 Apr 2024
I don't usually give reviews, but this hotel needs to remodel or something, or demolish. The corridors are filthy, the elevator was not clean, and very slow, the door to our room on the fifth floor was very difficult to open and had to be forced open, there was a crack in our ceiling where it looked like water damage was and probably painted over, the room had a dusty smell, most outlets didn't work, and the ones that did would shoot soarks when we plugged in our phone chargers, lamps had USB chargers, but none worked, the toilet was in the middle of the bathroom (seriously, in the middle) and not close to the wall, i couldn't shower because the shower head was leaking and spraying out of the tub and through the shower curtain and flodded the floor, just overall dirty walls and marks on the walls like the room had been altered, but badly. Also saw a lady smoking while sitting right inside her room with the door open (guess she thought none of the smoke would stay in the room) right near the office and they didnt seem to care. Really wish i could get a refund. Will not ever stay at another Clarion based on this experience.
by A verified traveler
Posted 27 Apr 2024
The property needs to be updated and lobby wasn't very clean. The elevator had a really bad odor and very damaged. The bathroom in the room was also unclean. The area near the hotel was great!
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Location
by A verified traveler from Toledo
Posted 25 Apr 2024
It was dirty and uncomfortable because I felt dirty over it
by A verified traveler
Posted 21 Apr 2024
it was a nice safe place, very clean and smelled good, close to everything and great customer service.
Comment from Hotel Management
22 Apr 2024 by Management , Hotel Management
Thank you for your stay with us. We really appreciate the high scores you have given us. and we look forward to your next visit.
by A verified traveler
Posted 21 Apr 2024
El trato de la persona a la hora de hacer el Check Out no fue el mejor.
by A verified traveler
Posted 16 Apr 2024
Unless you absolutely cannot afford anything else do not stay here! I chose to stay here because it was only going to be a couple of day and I figured it can’t be all that bad but I was wrong.
by A verified traveler
Posted 16 Apr 2024
The pool was broken and we were not told in advance. The room was old and the water from the shower sprayed into the room. My husband had to fix the shower head. The ice machine was on the 2nd and 3rd floor and you had to take a ricketty old elevator or sketchy stairs to it. Won't stay there again.
