Ratings based on 3,201 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
Great location to the parks
by A verified traveler
Posted 19 Apr 2024
This is an amazing place to stay. My only complaint is that you have to pay $30 for parking and $100 per day for a security deposit. The staff was amazing and very pleasant. The Starbucks inside you can order ahead some hotels have Starbucks but you can't order ahead.
by A verified traveler
Posted 19 Apr 2024
One of the most beautiful resorts I’ve ever been in! I will definitely be going back, and will always recommend it to my friends and family!
Comment from Hotel Management
19 Apr 2024 by AP, Guest Services, Hotel Management
Thank you for your positive review, Leticia! We are thrilled to hear that you had such a wonderful experience at our resort. Your feedback and recommendation are greatly appreciated. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you back soon!
by A verified traveler
Posted 19 Apr 2024
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Comment from Hotel Management
19 Apr 2024 by AP, Guest Services, Hotel Management
Thank you for the 5-star rating, Julio! We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you again soon!
by A verified traveler
Posted 18 Apr 2024
Nice place
Comment from Hotel Management
18 Apr 2024 by AP, Guest Services, Hotel Management
Thank you for your positive review, Tim! We are delighted that you enjoyed your stay with us, and we greatly appreciate your feedback. Thank you for choosing Caribe Royale Orlando and we hope to welcome you again soon.
by A verified traveler
Posted 17 Apr 2024
Upscale resort and pricy, but may family had a good time, staying there. I hope they can change detergent dispenser, requiring coins. I had to walk to a different building to get coins.
Comment from Hotel Management
19 Apr 2024 by AP, Guest Services, Hotel Management
Dear Minna,Thank you for taking time to provide feedback. We are delighted to hear that your family had a good time during your stay with us. Your comments regarding the detergent dispenser have been shared with our team for further review and improvement. We appreciate your feedback and hope to welcome you back soon. Thank you for choosing Caribe Royale Orlando.
by A verified traveler
Posted 16 Apr 2024
I won't give it 5 stars because my refund hasn't been completed yet, that takes more than 10 business days.
Comment from Hotel Management
18 Apr 2024 by AP, Guest Services, Hotel Management
Dear Rodrigo,Thank you for taking the time to leave us a review. While we are pleased you enjoyed your overall experience with us, we apologize for any delay you experienced with receiving your deposit hold. The deposit hold is released upon your departure, and it may take 7-10 business days to reflect in your bank account. If you have yet to see this reflection, please contact your bank institution. We appreciate your feedback and hope to have the opportunity to welcome you back to Caribe Royale Orlando in the future.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by AP, Guest Services, Hotel Management
Dear Matthew,Thank you for taking time to review your recent stay. Based on your rating, it appears that you were not completely satisfied with your experience. What could we have done differently to make your stay more memorable? We hope to have the opportunity to welcome you back and provide you with a better experience in the future.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by AP, Guest Services, Hotel Management
Dear Ruddy,We noticed that you left a negative rating without providing any specific feedback. We would truly appreciate it if you could provide us with more details about your recent stay and the areas where we fell short of your expectations. We value your feedback as it helps us improve our services and enhance the guest experience. Thank you for your review.
by A verified traveler
Posted 15 Apr 2024
The mail pool was closed for the whole day for a “private event”
Boring place and too expensive
Comment from Hotel Management
17 Apr 2024 by AP, Guest Services, Hotel Management
Dear Sandra,Thank you for taking the time to leave us a review. We sincerely apologize for any inconvenience caused by the pool closure during your stay. Your comments have been shared with our team as it will help us improve services and enhance the guest experience. We hope to have the opportunity to welcome you back and provide you with a positive experience in the future.
