Ratings based on 997 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
excellent place
Comment from Hotel Management
27 May 2024 by Guest Relations , Hotel Management
Thank you for your 5 star review of your recent stay with us. We are so pleased to hear that you enjoyed our resort and we look forward to welcoming you back in the near future.
by A verified traveler
Posted 26 May 2024
Pool area could have been better. They should have a service that brings drinks to the people around the pool. The beach area should have a drink service The bar staff at the pool should have been more attentive.
ERVIN THE LEAD BELL HOP PERSON WAS FANTASTIC!!!! He was a pleasure.
Comment from Hotel Management
27 May 2024 by Guest Relations , Hotel Management
Thank you for your review. We appreciate your feedback as it helps us to continue to improve our service. Our management team will be considering your suggestions for beach and pool service. Erwin will be acknowledged for is outstanding service. We look forward to welcoming you back again soon.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Guest Relations , Hotel Management
Thank you for your review. We hope that you enjoyed your stay with us and we hope to see you back again soon.
by A verified traveler
Posted 10 May 2024
Good overall
Comment from Hotel Management
11 May 2024 by Guest Relations , Hotel Management
Thank you for your review. We are so pleased to hear that you enjoyed our resort and we hope to see you back again soon.
by A verified traveler
Posted 6 May 2024
We love the Divi and Aruba. Have been coming for over 20 years
Comment from Hotel Management
6 May 2024 by CJ, Hotel Management
Thank you for being such a loyal guest and for your continued support of Divi Resorts and Aruba over the past 20 years! It's truly heartwarming to hear that you have such a longstanding love for both our resort and the island.We're honored to have been a part of your vacations for so many years, and we're delighted that you continue to choose Divi and Aruba as your destination of choice. Your loyalty means the world to us, and we're grateful for the opportunity to have been a part of your cherished memories over the years.We can't wait to welcome you back for many more wonderful vacations in the future. If there's anything we can do to make your next stay even more special, please don't hesitate to let us know. Here's to another 20 years of unforgettable experiences in paradise!
by A verified traveler
Posted 5 May 2024
Having the beach across the street was very convenient. Also not having to pay for the beach chairs was nice.
Comment from Hotel Management
6 May 2024 by CJ, Hotel Management
Thank you for sharing your feedback with us. We're thrilled to hear that you found the location of our resort, with the beach just across the street, to be convenient during your stay. Providing easy access to the beach is a priority for us, and we're glad that you appreciated this aspect of your experience.We're also pleased to hear that you enjoyed the complimentary beach chairs. Our goal is to ensure that our guests have a comfortable and enjoyable beach experience without any additional fees, and we're delighted that you found this amenity to be a nice touch.Thank you for choosing Divi Resorts, and we hope to welcome you back for another relaxing beach getaway in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
by A verified traveler
Posted 3 May 2024
I had wonderful time!
Comment from Hotel Management
5 May 2024 by CJ, Hotel Management
Thank you for your review. We are happy to hear that you had a wonderful time, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
6 May 2024 by CJ, Hotel Management
Thank you for your review. We are sorry to hear that we did not meet your vacation expectations and we hope to have another chance to serve you again in the future.
by A verified traveler
Posted 1 May 2024
The Divi Village had everything we wanted from a vacation spot; friendly staff, beautiful beach, excellent dining and easy to get around the island! Very happy with the Divi and we will return!
Comment from Hotel Management
5 May 2024 by CJ, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience at Divi Village. Providing exceptional service and creating memorable vacation experiences for our guests are our top priorities, and we're delighted that we were able to meet your expectations in every aspect.It's fantastic to know that you enjoyed the friendliness of our staff, the beauty of the beach, the delicious dining options, and the convenience of getting around the island. Your satisfaction is our ultimate reward, and we can't wait to welcome you back for another wonderful stay at Divi Village!If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We're already looking forward to your return, and we'll be ready to provide you with another unforgettable experience in paradise.
by A verified traveler
Posted 29 Apr 2024
Great stay
Comment from Hotel Management
30 Apr 2024 by Guest Relations, Hotel Management
Thank you for your review. We are happy to hear that you enjoyed our resort and we hope to see you back again soon.
