Ratings based on 982 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
Too noisy.
Comment from Hotel Management
28 Mar 2024 by Theresa, Hotel Management
Thank you!
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Theresa, Hotel Management
Thank You!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Theresa, Hotel Management
THANK YOU!
by A verified traveler
Posted 21 Mar 2024
nice and clean
Comment from Hotel Management
26 Mar 2024 by Theresa, Hotel Management
THANK YOU!
by A verified traveler
Posted 18 Mar 2024
First let me say that they property was very clean and they rooms were nice, however the staff is not friendly. Upon arrival the staff was less than friendly and placed us in a room on the first floor right next to the “breakfast room”. The guest were extremely noise until 3:00am sounding like they were in the room with us. The staff did not address. At 5:00 am the start prep for the breakfast… extremely loud! When we went to check out the front desk person ignored me for a period of time. Again nice rooms and very clean, but not friendly and worst not ever.
Comment from Hotel Management
26 Mar 2024 by theresa, Hotel Management
I am so sorry we did not meet expectations. In the future ask ahead and in this situation we would of moved you. I am truly sorry for the experience. Theresa
by A verified traveler
Posted 14 Mar 2024
Great stay
Quiet stay
Comment from Hotel Management
15 Mar 2024 by Theresa, Hotel Management
Thank You
by A verified traveler
Posted 13 Mar 2024
Comment from Hotel Management
15 Mar 2024 by Theresa, Hotel Management
Thank you so much for the 5 of 5!
by A verified traveler
Posted 13 Mar 2024
The hotel needs to have a deep vaccuum cleaning because there is a specific part of the room that smells like a dry pee. We were stayingnin an accessible room by the way. But other part of the room is clean like the restroom. The beds are confortable and smells good too. The hotel served good breakfast as well.
Comment from Hotel Management
13 Mar 2024 by Theresa, Hotel Management
Thank you Kimberly so much for the nice review. I have noted issue on the room you mentioned. I do apologize.Sincerely, Theresa
by A verified traveler
Posted 13 Mar 2024
I love the fact that isn’t far from the airport and accessible to Restaurants, I like the fact the hotel has a pool and a jacuzzi
Comment from Hotel Management
13 Mar 2024 by Theresa, Hotel Management
Thank you so much for the lovely review. Theresa
by A verified traveler
Posted 5 Mar 2024
Good
Comment from Hotel Management
6 Mar 2024 by Theresa Bessett, Hotel Management
Thank you for staying with us and the score! Theresa