Ratings based on 592 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Breakfast was good and parking was free
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Maria,We are delighted to hear that you enjoyed our breakfast offerings and appreciated our complimentary parking service during your stay. Should you have any further feedback or inquiries, please do not hesitate to reach out to us directly.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Laura, We appreciate you choosing to stay with us. If you have any feedback to share about your experience, please do not hesitate to contact us directly. Our team is always looking for ways to improve and ensure all our guests have a pleasant stay.
by A verified traveler
Posted 27 Apr 2024
The hotel have bed bugs
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello David, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 27 Apr 2024
Good
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Daniel,We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we will share it with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 17 Apr 2024
The staff was very friendly, and the breakfast enjoyable. However, the phone did not work in the room, so you had to walk down to reception if you wanted something. There was no hook on the bathroom door (you could see where one had been), and the elevator stopped working the morning we checked out.
Comment from Hotel Management
19 Apr 2024 by Manager, Hotel Management
Hello Sharon, Thank you for sharing your feedback. We are glad to hear you enjoyed our friendly staff and breakfast. We appreciate your comments on the phone, bathroom hook, and elevator, which we will address internally for improvement. Your input helps us enhance our guest experience.
by A verified traveler from Dalton
Posted 13 Apr 2024
It had a nice hot breakfast with a waffle station, mini omelettes, and sausage. It was located beside a Cracker Barrel that we walked to for dinner. We had a clean room where we used the fridge, microwave, and lots of good TV choices, and it had a friendly staff. It had everything we wanted!
Comment from Hotel Management
15 Apr 2024 by Manager, Hotel Management
Hello Lowell,We're delighted to hear that you enjoyed our breakfast offerings, convenient location, well-equipped room, and friendly staff. We strive to provide a comfortable and enjoyable stay for all our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team. Thank you for choosing to stay with us!
by A verified traveler
Posted 7 Apr 2024
I booked this room for my daughter’s prom it was clean and comfortable bed. Everything was nice
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Christie,We are delighted to hear that you and your daughter enjoyed your stay with us, especially for such a special occasion. Your positive feedback means a lot to us, and we hope to welcome you back in the future for more memorable experiences.
by A verified traveler
Posted 11 Mar 2024
I will stay here every time
Comment from Hotel Management
12 Mar 2024 by Manager, Hotel Management
Hello Sheminka,We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back in the future. Your satisfaction is our top priority.
by A verified traveler
Posted 8 Mar 2024
We stay at Comfort hotels often and this was a terrible disappointment. The couch in our room was absolutely filthy, the exhaust fan in the bathroom was hanging like it was going to fall at any second, the room overall felt cringy. The person working at the front desk could not even stand up and greet us. Will not be staying there again.
Comment from Hotel Management
9 Mar 2024 by Manager, Hotel Management
Hello Shannon,We are disappointed to hear about your recent experience at our hotel. Our housekeeping team has been informed to ensure the cleanliness standards are met. Additionally, maintenance will address the issues you mentioned to prevent any future inconvenience for our guests. We appreciate your feedback and will use it to improve our services.
by A verified traveler
Best sleep ever.
Posted 4 Mar 2024 on HotelsMy son and I were traveling from South Carolina to Louisiana when I got really sleepy and decided to cut our travel off on Saturday. I booked Comfort Inn last second as I was pulling off the exit. It was clean, the front desk lady was super sweet, and the bed was SUPER comfy. It was very quiet even to be right near the interstate. We slept the best sleep we’d had in weeks!
Comment from Hotel Management
6 Mar 2024 by Manager, Hotel Management
Hello Kaitlin,We are thrilled to hear that you and your son enjoyed a comfortable and restful stay at Comfort Inn during your travels. Our team takes pride in providing a clean and welcoming environment for all our guests, and we are delighted to hear about your positive experience. We appreciate your kind words and are pleased to have been a part of your journey towards Louisiana.
