Ratings based on 976 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Cool concept, nice hotel, however the occupant above me was loud around midnight and 10am. It sounded like they could've been working out, which makes sense with the hotel's concept, soundproofing the floors/ceiling might be helpful.
by A verified traveler
Posted 3 Jun 2024
Liked that they offered workout classes and breakfast
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 2 Jun 2024
I like the hotel in general, and staff was very friendly. Parking was the only bad thing
Comment from Hotel Management
2 Jun 2024 by MANAGEMENT TEAM, Hotel Management
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.
by A verified traveler
Posted 28 May 2024
No coffee maker in my room. I was told to use the one in the lobby but it was cold
Comment from Hotel Management
29 May 2024 by MANAGEMENT TEAM, Hotel Management
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.
by A verified traveler
Posted 27 May 2024
Very nice hotel but loud road noise. Ordered food and after ordering were told they did not have all ingredients -we were stuck with it. A car was broken into on site as well.
Comment from Hotel Management
29 May 2024 by MANAGEMENT TEAM, Hotel Management
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.
by A verified traveler
Posted 24 May 2024
Front desk Staff was very helpful and professional and accommodating with our service dog, they made sure we were on a lower floor for convenience and that means a lot when you have a service animal. Room was very spacious, clean and quiet. Will look into staying with this company again
Comment from Hotel Management
24 May 2024 by MANAGEMENT TEAM, Hotel Management
Dear Jeff, Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by MANAGEMENT TEAM, Hotel Management
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by MANAGEMENT TEAM, Hotel Management
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 23 May 2024
Blinds in room had holes. Shuttle was not available when needed. Breakfast was always late
Comment from Hotel Management
23 May 2024 by MANAGEMENT TEAM, Hotel Management
Dear Harold Newton,Thank you for choosing EVEN and for taking the time to provide feedback about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We are in the process of training new breakfast staff in order to prevent the issues you encountered in the future. Our shuttle service is based upon availability. As far as the issues with the blinds we are working to get them reparied. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
