Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 18 May 2024
Perfect location for concert at the Steelhouse. Staff was friendly & accommodations were clean & quite nice.
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 11 May 2024
I booked this hotel explicitly because Expedia shows 24 hour round trip airport shuttle on request. I in fact I was advised when I checked in that the service was unavailable until 07:00. My flight departed at 05:05 so I was forced to take an Uber for $51.
by A verified traveler
Posted 9 May 2024
Checked most boxes. No pool or hot tub on site. The hotel bar was closed the Friday night we arrived, although it might have had to do with severe weather in the area that day, it was not clear.
by A verified traveler
Posted 1 May 2024
Very nice facility. The room I was assigned was still dirty, though, and that took a bit of time to get assigned one that "worked". And the self-parking with the QR code was beyond me. Thumbs down for that!
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 16 Apr 2024
Easy walking to CHI Arena, and the waterfront plus downtown Omaha.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Front Desk, Hotel Management
Hillary, we appreciate you being our guest and apologize if we fell short of your expectations.
by A verified traveler from Omaha
Posted 14 Apr 2024
The staff was all very kind and professional. Especially Maria in house keeping
Comment from Hotel Management
16 Apr 2024 by Front Desk, Hotel Management
Thank you Charles!