Ratings based on 1,546 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Very nice place
by A verified traveler
Posted 13 May 2024
We stay here when we go to concerts at Stir Cove. Good price. Very clean. Staff always friendly. We feel safe walking to Stir Cove. There are stop lights and security managing traffic after concerts for walk back.
Comment from Hotel Management
14 May 2024 by Customer Care Team, Hotel Management
Dear Amy, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Our mission is to deliver tremendous value to each guest, and we are super excited to know that we have served you exceptionally. Let us know the next time you're coming to Council Bluffs so we can deliver an incredible BridgePointe guest experience!Best Regards,Customer Care Team
by A verified traveler
Posted 12 May 2024
Very good time spent and location was realy convenient
Comment from Hotel Management
14 May 2024 by Customer Care Team, Hotel Management
Dear Gaurav, we are thankful for giving our hotel a splendid rating for our location. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team
by A verified traveler
Posted 12 May 2024
Nice place friendly staff
Comment from Hotel Management
14 May 2024 by Customer Care Team, Hotel Management
Dear Danny, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at BridgePointe Inn and Suites. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our accommodations and friendly staff makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards,Customer Care Team
by A verified traveler
Posted 6 May 2024
Staff is great.
Comment from Hotel Management
7 May 2024 by Customer Care Team, Hotel Management
Dear Tessa, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at BridgePointe Inn and Suites, and your review reassures us of the quality of our customer service. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Customer Care Team
by A verified traveler
Posted 6 May 2024
Closest, decently priced hotel to the casino
Comment from Hotel Management
7 May 2024 by Customer Care Team, Hotel Management
Dear Margaux, thank you for letting us know you had a great stay at BridgePointe Inn and Suites. We're glad our convenient location near the casino and modest prices worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team
by A verified traveler
Posted 3 May 2024
Easy access to highway, clean, quiet, and thoughtful room accessories, and the front desk staff were friendly and professional. I enjoyed my stay and will be back next time I'm in Council Bluffs.
Comment from Hotel Management
7 May 2024 by Customer Care Team, Hotel Management
Dear Paula, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Council Bluffs so we can deliver an incredible BridgePointe guest experience!Best Regards,Customer Care Team
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 30 Apr 2024
Value for money! Breakfast is simple but room is excellent and clean
Comment from Hotel Management
2 May 2024 by Customer Care Team, Hotel Management
Dear Ullas, it's our absolute pleasure to know you loved your stay with us at BridgePointe Inn and Suites. We strive to provide excellent value to our guests through our decent breakfast choices and top-notch accommodations. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Council Bluffs.Best Regards,Customer Care Team
by A verified traveler
Posted 29 Apr 2024
It was ok
