Ratings based on 337 Verified Reviews

3.8 out of 5
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2024 on Hotels
1 out of 5
by A verified traveler

Terrible experience

Posted 7 Jan 2024 on Hotels
Hotel closed, no advanced notification. Spent 1h trying to get refund. Terrible experience
1 out of 5
by A verified traveler

Posted 29 Dec 2023
This property is mis represented by Expedia. It is run down. It looks like homeless are living or have been in the building. A black tarp sunk in and over the pool, the bar and restaurant is closed. There was spray painted graffiti in the elevators, no operational ice machine and smelly stained hallway carpets. Our room was remarkably clean and we stayed because of our late arrival. Do not recommend. 12/24/2023
4 out of 5
by A verified traveler

Posted 28 Dec 2023
This is a great place to stay! I stayed here on a whim when the roads became icey and foggy while I was Christmas shopping. Sure it’s not the most luxurious but it sure has a beautiful location - tucked into the trees makes you feel safe. And fancy enough to give off a classy vibe. There was a live band in the lounge that night which was fun and I got to sleep in without any problem because the bed was so comfortable!!! All in all a great stay at an affordable price!
3 out of 5
by A verified traveler

Posted 24 Dec 2023
First I have to say that the staff is amazing. Thanks Say to say that the restaurant/bar was closed permanently as of 12/22/2023. And the hotel is being closed permanently on the 27th. We had planed to have dinner and drinks there but had to go elsewhere. The property it beautiful. We told that the own sold the hotel and talk was it being torn down 😞 and apartments to go in its place. Our room worked for our need. Shower had low pressure.
2 out of 5
by A verified traveler

Posted 18 Dec 2023 on CheapTickets
Since they’re planning on closing the place you can tell staff just stopped caring some time ago. Thought it was pretty ridiculous to have to pay a “resort fee”, when your not able to utilize anything, pools closed, bar opens for a short bit, no hot tub, didn’t need to use laundry service, but still have to pay for the extras.
Comment from Hotel Management
19 Dec 2023 by Sales Coordinator, Hotel Management
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments.
5 out of 5
by A verified traveler

Posted 17 Dec 2023
Comment from Hotel Management
19 Dec 2023 by Sales Coordinator, Hotel Management
Thank you for staying with us!
2 out of 5
by A verified traveler

Old hotel

Posted 12 Dec 2023 on Hotels
The hotel is old and dingy. The walls were dirty and restroom was tiny. It’s old and ugly.
Comment from Hotel Management
12 Dec 2023 by Sales Coordinator, Hotel Management
Thank you for your feedback! We are sorry to hear your stay did not meet expectations. Please Know your feedback is extremely important to us, as we use your feedback to make improvements in all departments. We will be undergoing renovations over the next year and we hope you will give us another chance in the future!
4 out of 5
by A verified traveler

Posted 2 Dec 2023
It was a short stay but enjoyable
Comment from Hotel Management
5 Dec 2023 by Front Desk, Hotel Management
Thank you for staying with us! We are renovating and should be all finished in the next year! We hope to host you and your family in the future! Thanks again!
3 out of 5
by A verified traveler

Posted 25 Nov 2023
Property is quiet dated, but wonderful location in the woods close to the Capitol. Was our regular stop when visiting. Sadly, this stay the bar had closed early, heater was loud and toilet kept refilling.
Comment from Hotel Management
28 Nov 2023 by Front Desk, Hotel Management
Thank you for staying with us! We are renovating and should be all finished in the next year! We hope to host you and your family in the future! Thanks again!