Ratings based on 139 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
3 May 2024 by メルキュールホテル沖縄那覇 フロントスタッフ, Hotel Management
この度は、メルキュールホテル沖縄那覇をご利用下さいまして誠に有難うございました。今回の沖縄でのご滞在はいかがでございましたでしょうか。良い思い出のひとつに残っていると思うと嬉しく思います。今後とも快適にご滞在頂けるよう努めて参りますので、引き続きのご愛顧を賜りますようお願い申し上げます。ご投稿誠に有難うございました。
by A verified traveler from Hilo
Posted 26 Apr 2024
Hotel is conveniently located by Tsubogawa Yui Rail Station, and next to FamilyMart and 7-Eleven. Don Quixote is a 5-minute walk away.
Drink vending machines are located on each floor, and there is a money exchange machine in the lobby. Rooms are very nice.
Comment from Hotel Management
27 Apr 2024 by Mercue Hotel Okinawa Front Staff, Hotel Management
Thank you very much for staying at Mercure Okinawa Naha. We are happy to know that you found the location of our hotel convenient. Indeed, there are lots of supermarkets nearby and even a drugstore. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. We are glad to know that you felt comfortable while staying at our hotel. Thank you again for sharing your thoughts. We hope to see you again at Mercure Okinawa Naha.
by A verified traveler
Posted 6 Apr 2024
This hotel has a great location and is next to a train station. There are plenty of places to park. Be aware that google maps will not lead you to the correct hotel.
Comment from Hotel Management
6 Apr 2024 by Mercure Hotel Okinawa Naha Front Office Staff, Hotel Management
Thank you for staying with us and taking the time to tell us about your experience at Mercure Okinawa Naha. We are very delighted that you have appreciated our hotel's location and that you have enjoyed your stay & our hospitality.Thank you so much for considering about the access to our hotel and the location. It is always a pleasure to receive positive feedback.I am very sorry about the location error in Google Maps. We will investigate the cause and correct it.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 19 Feb 2024
Comment from Hotel Management
20 Feb 2024 by Mercue Hotel Okinawa Front Staff, Hotel Management
Dear Guest, we are very delighted that you have appreciated our hotel's location and that you have enjoyed your room and our hospitality. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for the positive feedback. We hope to see you again.
by A verified traveler
Posted 10 Feb 2024 on Hotels
It’s the best in Naha
Comment from Hotel Management
10 Feb 2024 by Front Office Staff, Hotel Management
Dear Guest, Thank you for staying at Mercure Hotel Okinawa Naha and taking a time to share your experience about your stay with us. We very much appreciate your comments regarding your stay at the Mercure Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Okinawa Naha
by A verified traveler
Posted 8 Feb 2024
Excellent staff specially to Miss Tomi, she helpful in booking with Tourism Okinawa bus tours and also asking her to call taxi. She writes the name of the taxi company, time of arrival, same as the cab number.
Comment from Hotel Management
9 Feb 2024 by Front Office Staff, Hotel Management
Dear Guest, we are delighted that you have appreciated our hotel's location and that you have enjoyed your room and our hospitality. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will gladly take in consideration your opinion about the check time you have considered. Thank you again for the positive feedback. We hope to see you again.
by A verified traveler
Posted 23 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Mercue Hotel Okinawa Front Staff, Hotel Management
Dear Guest, we are delighted that you have appreciated our hotel's location and that you have enjoyed your room and our hospitality. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you soon again.
by A verified traveler
Family with teen.
Posted 28 Dec 2023 on HotelsComment from Hotel Management
30 Dec 2023 by Mercure Hotel Okinawa Naha Front Office Staff, Hotel Management
Dear Guest, we are delighted that you have appreciated our hotel's location and that you have enjoyed your room and our hospitality. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you soon again.
by A verified traveler
Posted 23 Dec 2023
Comment from Hotel Management
26 Dec 2023 by Mercure Hotel Okinawa Naha Front Office Staff, Hotel Management
Dear Guest, we are delighted that you have appreciated our hotel's location and that you have enjoyed your room and our hospitality. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you soon again.
by A verified traveler
Posted 18 Dec 2023
Comment from Hotel Management
21 Dec 2023 by Mercue Hotel Okinawa Front Staff, Hotel Management
Thank you very much for staying at Mercure Okinawa Naha. We hope to see you again at Mercure Okinawa Naha.
