Ratings based on 981 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
The room was very, very noisy, also at night. Otherwise, this would have been a pleasant stay.
Comment from Hotel Management
22 May 2024 by ホテルアベスト那覇国際通り, Hotel Management
Thank you for choosing Hotel Abest Naha Kokusai Street for your stay and for taking the time to provide us with your valuable feedback.We deeply apologize for the inconvenience caused by the noise at night. We understand that a quiet environment is essential for a comfortable stay, and we are truly sorry that your experience did not meet this expectation.Please be assured that we take your comments seriously and are committed to improving our soundproofing measures. Providing peace and enjoyable moments to our guests is our mission, and we regret that we did not fulfill this promise to you on this occasion.We are relieved to hear that, aside from the noise issue, your stay was comfortable. We are dedicated to making improvements so that your next visit will be more pleasant.We apologize once again for the disturbance and thank you for bringing this matter to our attention.Hotel Abest Naha Kokusai StreetFront DeskYam
by A verified traveler
Posted 16 May 2024
The condition of the hotel is a bit old, the room is very simple but it's clean and tidy. The mattress and the pillow are very comfortable which is our big surprise. Their breakfast is wonderful too. I have to be honest and serious to say, the bath room is tiny and crowded. If you are suffering from claustrophobia, this is not a good choice. To be fair, except the bath room, everything is above standard with this super reasonable price.
Comment from Hotel Management
22 May 2024 by ホテルアベスト那覇国際通り, Hotel Management
Thank you for choosing Hotel Abest Naha Kokusai Street for your stay and for sharing your valuable feedback with us.We are delighted to hear that you appreciated the historical ambiance of our hotel and found your room to be simple yet clean and well-organized. Your kind words regarding the comfort of our mattresses and pillows, as well as the quality of our breakfast, are greatly appreciated.We apologize for not meeting your expectations regarding the size of the bathroom and any inconvenience this may have caused, especially for guests who may suffer from claustrophobia. We take your feedback seriously and will consider it as we make future improvements.Providing services that exceed expectations for the price is our goal, and we are encouraged to know that you found everything above standard, aside from the bathroom. We are committed to continuously improving our services to ensure your satisfaction.We look forward to welcoming you back again.Hotel Abest Naha Kokusai StreetFront DeskYam
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
3 Apr 2024 by ホテルアベスト那覇国際通り, Hotel Management
この度は、ホテルアベスト那覇国際通りをご利用頂きまして誠にありがとうございます。 また、お忙しい中でのご投稿重ねて御礼申し上げます。 今後もお客様へ満足頂けるホテルを目指し日々精進して参ります。 また来沖の際は是非ホテルアベスト那覇国際通りへお越し下さいませ。 スタッフ一同、心よりお待ち申し上げております。 ホテルアベスト那覇国際通り スタッフ一同
by A verified traveler
Posted 7 Nov 2023
Comment from Hotel Management
13 Nov 2023 by ホテルアベスト那覇国際通り スタッフ一同, Hotel Management
この度は、ホテルアベスト那覇国際通りをご利用頂きまして誠にありがとうございます。 また、お忙しい中でのご投稿重ねて御礼申し上げます。 今後もお客様へ満足頂けるホテルを目指し日々精進して参ります。 また来沖の際は是非ホテルアベスト那覇国際通りへお越し下さいませ。 スタッフ一同、心よりお待ち申し上げております。 ホテルアベスト那覇国際通り スタッフ一同
by A verified traveler
Posted 11 Aug 2023
This hotel is very expensive with limited amenities. No breakfast, gym and pool were closed but did not reopen after the typhoon. Cleaning services were limited.
Comment from Hotel Management
12 Aug 2023 by ホテルアベスト那覇国際通り スタッフ一同, Hotel Management
Thank you for using Hotel Abest Naha Kokusai Street. We would also like to thank you for taking time out of your busy schedule to post your comments. We will continue to work hard every day to become a hotel that satisfies our customers. When you come to Okinawa again, please come to Hotel Abest Naha Kokusai Street. All the staff are looking forward to seeing you. All the staff at Hotel Abest Naha Kokusai Street
by A verified traveler
Posted 7 Aug 2023
Do not stay here .first of all you can find soo many cleaner nicer places all around this area .firstly the place is really old amd kinda smells
. The rooms are old and really need new carpet and a remodel . I couldnt sit on the toilet without my knees hitting the wall .. the wifi doesn't work at all .amd when you ask at the front desk they just smile and say sorry .
You hace to pay extra flr the buffet breakfast which is fine ..but plenty of places offer free breakfast. I finally had enough of this place and moved next door to rhe comfort inn whixh was a world better
It rained the whole time i was there so being stuck in a room with no wifi sucks
I definitely would not recommend this place .staff were friendly tho
.but not their fault they work in what we call a roach motel in the US .
Comment from Hotel Management
8 Aug 2023 by ホテルアベスト那覇国際通り スタッフ一同, Hotel Management
Thank you for using Hotel Abest Naha Kokusai Street. We would also like to thank you for taking time out of your busy schedule to post your comments. We will continue to work hard every day to become a hotel that satisfies our customers. When you come to Okinawa again, please come to Hotel Abest Naha Kokusai Street. All the staff are looking forward to seeing you. All the staff at Hotel Abest Naha Kokusai Street
by A verified traveler
Posted 6 Aug 2023
The hotel room was. It very clean with stains all over the rug. The Wi-Fi was very unreliable usually not working from 8am to 10pm when most people tried to access it.
Comment from Hotel Management
7 Aug 2023 by ホテルアベスト那覇国際通り スタッフ一同, Hotel Management
Thank you for using Hotel Abest Naha Kokusai Street. We would also like to thank you for taking time out of your busy schedule to post your comments. We will continue to work hard every day to become a hotel that satisfies our customers. When you come to Okinawa again, please come to Hotel Abest Naha Kokusai Street. All the staff are looking forward to seeing you. All the staff at Hotel Abest Naha Kokusai Street
by A verified traveler
Happy Stay
Posted 3 Jan 2023 on HotelsWe had a great time, and look forward to next year.
Comment from Hotel Management
5 Jan 2023 by ホテルアベスト那覇国際通り スタッフ一同, Hotel Management
この度はホテルアベスト那覇国際通りをご利用いただきありがとうございます。高い評価を頂きスタッフ一同嬉しい限りです。また来年も笑顔でお会いできる事心よりお待ちしております。
by A verified traveler
Posted 2 Jan 2023 on Hotels
Comment from Hotel Management
5 Jan 2023 by ホテルアベスト那覇国際通り スタッフ一同, Hotel Management
この度はホテルアベスト那覇国際通りをご利用いただきありがとうございます。評価を頂き嬉しい限りです。これからもお客様に寄り添った接客サービスが出来る様スタッフ一同精進して参ります。またのお越しをお待ちしております。
by A verified traveler
Posted 31 Mar 2021
