Ratings based on 991 Verified Reviews

4.5 out of 5
80% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Great property next to the ocean. Two pools plus the adjacent Doubletree. Across the street from American town with lots of shops/restaurants. Saturday night fireworks over the water. Daily buffet is above average.
4 out of 5
by A verified traveler

Posted 19 Feb 2024
Comment from Hotel Management
26 Mar 2024 by Hilton Chatan, Hotel Management
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
5 out of 5
by A verified traveler

Posted 18 Feb 2024
Comment from Hotel Management
26 Mar 2024 by Hilton Chatan, Hotel Management
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
5 out of 5
by A verified traveler from Douglasville

Posted 6 Feb 2024
Bad lighting
Comment from Hotel Management
29 Feb 2024 by Hilton Okinawa Chatan Resort, Hotel Management
Dear Whitney、Douglasville,Thank you for staying at Hilton Okinawa Chatan Resort.However, we sincerely apologize for your inconvenience during your stay.We will continue to work hard to improve our service and look forward to welcoming you back again soon.
5 out of 5
by A verified traveler

Posted 14 Jan 2024
Comment from Hotel Management
2 Feb 2024 by Hilton Chatan, Hotel Management
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
5 out of 5
by A verified traveler

Posted 27 Dec 2023
The property was excellent, in a great location for eating shopping, bars and it has a boardwalk along the water. Staff very friendly and helpful
Comment from Hotel Management
11 Jan 2024 by Hilton Okinawa Chatan Resort, Hotel Management
Thank you for staying at Hilton Okinawa Chatan Resort and writing us a valuable feedback.It is always a great pleasure to receive such positive feedback.Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.We look forward to the pleasure of welcoming you back to Hilton Okinwa Chatan Resort, hopefully soon in the near future.
5 out of 5
by A verified traveler

Posted 16 Dec 2023
Comment from Hotel Management
11 Jan 2024 by Hilton Okinawa Chatan Resort, Hotel Management
Thank you for staying at Hilton Okinawa Chatan Resort and writing us a valuable feedback.It is always a great pleasure to receive such positive feedback.Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.We look forward to the pleasure of welcoming you back to Hilton Okinwa Chatan Resort, hopefully soon in the near future.
4 out of 5
by A verified traveler

Posted 26 Nov 2023
Comment from Hotel Management
11 Jan 2024 by Hilton Okinawa Chatan Resort, Hotel Management
Thank you for staying at Hilton Okinawa Chatan Resort and writing us a valuable feedback.It is always a great pleasure to receive such positive feedback.Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.We look forward to the pleasure of welcoming you back to Hilton Okinwa Chatan Resort, hopefully soon in the near future.
5 out of 5
by A verified traveler

Posted 17 Nov 2023
It was extremely well done! an excellent property with a fantastic team of employees that made my stay one of the best ever i would not even think of staying somewhere else!
Comment from Hotel Management
29 Nov 2023 by Hilton Okinawa Chatan Resort, Hotel Management
Dear randall,Thank you for staying with us at Hilton Okinawa Chatan Resort.It is our greatest pleasure to know that you have enjoyed your stay, and we truly appreciate your kindest comments.We here at the Hilton Okinawa Chatan Resort looks forward to welcoming you again in the near future.
5 out of 5
by A verified traveler

Posted 18 Oct 2023
Fantastic and will stay again
Comment from Hotel Management
30 Oct 2023 by Hilton Okinawa Chatan Resort, Hotel Management
Dear Christopher,Thank you for staying at Hilton Okinawa Chatan Resort and writing us valuable feedback.We appreciate your kind comments and these warm words will certainly encourage all the team members to provide enhanced hospitality.We look forward to welcoming you back to Hilton Okinawa Chatan Resort.