Ratings based on 71 Verified Reviews
4.6 Room cleanliness
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
It’s always a pleasure to stay at the Coldio.
by A verified traveler
Posted 12 Dec 2023 on Orbitz
Traveled with 3 yo and 1yo. I booked for 2 days and ended up staying only 1 day and checked out. Overall horrible experience and never will stay in any Coldio property when visiting okinawa.
The good:
- washer and dryer
- good water pressure
- large trash can
The bad:
- impossible checkin process. Never received qr or 6 digit code. Nobody is there to help. Cleaning staff and person over the phone spoke little to no English.
- dusty under the sofa, bed
- table is too dirty (woven wood making it difficult to clean)
- very loud environment (loud car noise until 1am at night)
- lot of light pollution in the room. The coldio sign in the mirror lights up in bright blue. Very annoying when sleeping.
- TV only shows like 4 channels
- not soundproofed well, gets very annoying when upstairs kids run around
- Dadami and bathroom are half step up so my kids ended up falling quite often, safety hazard especially in the corner.
Comment from Hotel Management
4 Jan 2024 by アクアパレス北谷 by コルディオプレミアム, Hotel Management
この度は、当施設にご宿泊いただき誠にありがとうございます。また、お忙しいところご感想をお寄せいただき重ねてお礼申し上げます。この度は騒音につきまして、ご迷惑をお掛けし申し訳ございません。貴重なご意見ありがとうございます。今後の施設づくりの参考にさせていただきます。チェックインコードにつきまして、チェックイン日の前日までにメールまたは予約サイトを通してお送りしております。清掃につきまして、細かい範囲まで行き届くようさらに精進して参ります。またのご利用をスタッフ一同心よりお待ちしております。
by A verified traveler
Posted 5 Dec 2023 on Hotels
by A verified traveler
Posted 28 May 2023
by A verified traveler
Posted 24 May 2023
by A verified traveler
Posted 28 Apr 2023 on Hotels
Everything was wonderful. The rooms are super clean and the communication for any mishaps are quickly resolved. The beds are a tiny bit hard but that’s just my personal preference. Otherwise, it has been a great stay
by A verified traveler
Posted 18 Dec 2022 on Hotels
by A verified traveler
Posted 7 Jul 2022
by A verified traveler from Okinawa
Posted 18 Jul 2020
Overall the place was great, it accommodated our family of two adults and three kids nicely. My kids favorite part was the pool. The staff was kind and helpful. The only down side was: sitting down to eat on the tatami mats was a adjustment and the stiffer bed was hard on my back. Even with that it was still a great place to stay.
by A verified traveler
Posted 13 May 2024
