Ratings based on 2,725 Verified Reviews

4.1 out of 5
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 4 Jun 2024
Great food and drinks!! Getting rooms clean for incoming customers was awful. I was upgraded and charged $96 for ocean front view room, had to wait 1.5 hrs and the room still wasn't ready! So I had to switch again, and my view was half ocean, half buildings 😠. No refund for not getting the full ocean view. The taxi service is crazy expensive!!! I don't think I'll be back.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
This is an outstanding property. The types of food is amazing and so to the variety of activities. Highly recommend!
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Wonderful experience
1 out of 5
by A verified traveler

Posted 3 Jun 2024
Check in was horrible!! I was told to pay for another person when I already paid for everyone
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2024
4 out of 5
by A verified traveler

Posted 31 May 2024
N/a
5 out of 5
by A verified traveler

Posted 31 May 2024
loved riu,m
4 out of 5
by A verified traveler

Posted 31 May 2024
that the staff who work in the different areas of the hotel be more friendly to the customer
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