Ratings based on 988 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Frederick
Posted 23 Mar 2024
Comment from Hotel Management
24 Mar 2024 by GENERAL MANAGER, Hotel Management
Dear Vikram, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler from Albany
Posted 19 Mar 2024
Clean and spacious rooms and beds.
Comment from Hotel Management
20 Mar 2024 by General Manager, Hotel Management
Dear Israel, Thank you for sharing your experience at The Westin Washington Dulles Airport with fellow travelers. It is a pleasure to know how much you enjoyed our spacious guestrooms and our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you for choosing our hotel for your visit to this city, and we hope to see you again soon.Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 18 Mar 2024
It was close enough to Dulles, but without being under the flight pattern.
There was a group in the lobby when we checked in that were very loud and using offensive language to the point that we almost decided to cancel our reservation.
Comment from Hotel Management
19 Mar 2024 by GENERAL MANAGER, Hotel Management
Dear Cynthia, Thank you for taking the time to share your experience at The Westin Washington Dulles Airport. We are pleased to see your kind rating. However, we apologize that you were disturbed by the noise from other guests at the lobby. We want every guest to have a refreshing, meaningful visit, so we will use your comments to improve our guest experience. We hope you will return so we can provide you with the revitalizing stay you deserve.Be Well Be Westin,Gina Ferraro, General Manager
by A verified traveler from Marina
Posted 18 Mar 2024
Services at the restaurant Raul was great
Comment from Hotel Management
19 Mar 2024 by GENERAL MANAGER, Hotel Management
Dear Yolanda, Thank you for staying at The Westin Washington Dulles Airport and for your feedback. We appreciate your gracious comments about the attentive hospitality you received at our in-house restaurant Padella. We are proud of their commitment to providing exceptional service. We will enjoy sharing your compliments with them and acknowledging their devotion to enriching guest experiences. Thank you again, and we look forward to welcoming you back soon. Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 17 Mar 2024
Amazing! The shuttle driver picked us up at the airport, told us how to best get in to DC, then took us to the nearest metro station, picked us up after and even took us to a store to get things we needed. He alone went above and beyond, but in the evening, we went down to the bar for a few drinks. The bartender was fabulous, and w met some great new friends there! Couldn't have been any hapier with the whole experience!
Comment from Hotel Management
18 Mar 2024 by GENERAL MANAGER, Hotel Management
Dear Nancy, Thank you for your great review of The Westin Washington Dulles Airport. We are pleased that our thoughtful hospitality advanced your stay and that you particularly enjoyed the shuttle service we provide. Thank you again for your kind compliments regarding our excellent shuttle drivers dedicated to enhancing our guest's experience; it will be a pleasure to recognize them for their efforts. We are also glad you had a great time at our Padella Lobby Bar, and we look forward to welcoming you back soon. Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 13 Mar 2024
Perfect hotel for early Dulles departure!
Comment from Hotel Management
14 Mar 2024 by General Manager, Hotel Management
Dear Linda, Thank you for leaving your kind remarks regarding your stay at The Westin Washington Dulles Airport. Many guests stay here the night before a long flight. We enjoy offering quiet guestrooms, including our Westin Heavenly Bed, to help provide a relaxing experience before an extended journey. We appreciate you choosing us, and we hope you will revisit the next time you are in the area. Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 12 Mar 2024
Great place to spend the night before an early morning flight out of Dulles. The hotel restaurant was great and so were the drinks. Shuttle to airport runs every 30 minutes.
Comment from Hotel Management
13 Mar 2024 by General Manager, Hotel Management
Dear Sherry, Thank you for leaving your kind remarks regarding your stay at The Westin Washington Dulles Airport. Many guests stay here the night before a long flight. We enjoy offering quiet guestrooms, including our Westin Heavenly Bed, to help provide a relaxing experience before an extended journey. We are also glad that our complimentary shuttle service to the airport was perfect for your needs. We appreciate you mentioning the delectable food and drinks we serve, and we hope to see you again soon. Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 11 Mar 2024
Quiet, clean, easy access to what we needed it for.
Comment from Hotel Management
12 Mar 2024 by GENERAL MANAGER, Hotel Management
Dear Mary, Thank you for writing a review of your time at The Westin Washington Dulles Airport. We are pleased we could be a part of your visit to our nation's capital. Thank you once more for mentioning how much our convenient location, combined with our hospitality and accommodations, provided you with a revitalizing experience. We hope to welcome you back soon, and we wish you all the best with your travels. Be Well Be Westin,Gina Ferraro, General Manager
by A verified traveler from SILVER SPRING
Posted 17 Feb 2024
Very nice hotel near Dulles with a convenient shuttle to the airport
Comment from Hotel Management
18 Feb 2024 by GENERAL MANAGER, Hotel Management
Dear Nkechi, Thank you for leaving your kind remarks regarding your stay at The Westin Washington Dulles Airport. Many guests stay here the night before a long flight. We are also glad that our complimentary shuttle service to the airport was perfect for your needs. We appreciate you choosing us, and we hope you will revisit the next time you are in the area. Be Well Be Westin,Gina Ferraro,General Manager
by A verified traveler
Posted 14 Feb 2024
Comment from Hotel Management
15 Feb 2024 by GENERAL MANAGER, Hotel Management
Dear Teresa, We are pleased that you enjoyed an energizing and fulfilling stay at The Westin Washington Dulles Airport. Thank you for your generous rating, and we look forward to welcoming you back very soon. Be Well Be Westin,Gina Ferraro, General Manager