Ratings based on 984 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Needs to make sure whether the rooms have enough milk and sugar for next day
by A verified traveler
Posted 18 May 2024
Closer to railway station
by A verified traveler
Posted 12 May 2024
Very uncomfortable bed with 1 tiny pillow per person, poorly designed shower that made a mess every time we used it, and a tv that came straight out of 2005.
There also seemed to be a dance hall directly under the hotel that played loud EDM until 03:00 (on a Friday and Saturday). We may have heard it more because we had to keep the window open to get some air going through the room
by A verified traveler
Posted 12 May 2024
None of the room doors were soft close. Kept awake by guests who were going in & out of their rooms throughout the night.
Some questionable stains on the bed room walls.
Key cards did not always work in the lift.
I would not recommend during the summer as no air con. If you open your windows, you subjected to boy racers most of the night.
Breakfast was ok and did not have to pay for my 10 year old kid. Laundry appeared clean and bathroom ok.
by A verified traveler
Posted 2 May 2024
The staff were very friendly and helpful, and the room was nice and comfortable. I would definitely stay there again.
by A verified traveler
Posted 16 Apr 2024
Was good stay , nice staff and clean rooms.
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 30 Mar 2024
Very close and convenient for Saints RFC.
by A verified traveler
Posted 24 Mar 2024
First things first… the staff were super friendly. I would give them 10/10 for their service. None of this review is a reflection on them. The room was ok. The plug sockets were miles away from the bed stands and the bed stands were too far away from the actual bed. One of the sockets didn’t work and I only found that out in the morning when my phone hadn’t charged. The room was really dark it needed another light somewhere. Even with all the lights on it was really dark! I turned the heating down but the room was still really warm. I couldn’t have the window open because the traffic noise was too bad. That is my biggest problem with the stay. The breakfast was good. There was a great selection for everyone. For what I paid for the room I shouldn’t expect too much to be honest
