Ratings based on 738 Verified Reviews

3.9 out of 5
80% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 May 2022
5 out of 5
by A verified traveler

Posted 30 Apr 2022 on Hotels
Comment from Hotel Management
18 May 2022 by Luis, Hotel Management
Thank you so much for your review
4 out of 5
by A verified traveler

Posted 28 Apr 2022
Fun for the kids
Comment from Hotel Management
18 May 2022 by Luis, Hotel Management
Thank you for your review
1 out of 5
by A verified traveler

Posted 24 Apr 2022 on Travelocity
Had to pay for parking amd water park wasn’t included in room fare.
5 out of 5
by A verified traveler

Posted 21 Apr 2022
Great family hotel. Great location. Great waterpark.
Comment from Hotel Management
18 May 2022 by Luis, Hotel Management
Thank you so much for your review
4 out of 5
by A verified traveler

Posted 9 Apr 2022
We had a great time during our stay, my daughter loved the waterpark. We had some issues in our bathroom, we had bugs on the outside of the light on the ceiling in the shower. I went to the desk a few times to get it resolved and they never came to take care of it. I brought it up when I checked out.
Comment from Hotel Management
20 Apr 2022 by Derek Vance , Hotel Management
Dear Nicole, Thank You for taking time to provide this feedback and I will be sure to address your concerns with our Housekeeping Leadership team.
5 out of 5
by A verified traveler

Great weekend trip

Posted 4 Apr 2022 on Hotels
Amazing service. GM Derek is friendly, caring and genuine. Comfortable beds, older hotel but tastefully remodeled. Breakfast buffet is excellent as was the water park.
Comment from Hotel Management
9 Apr 2022 by Derek Vance , Hotel Management
Dan,The team and I are so happy you had a great visit at Red Jacket Mountain View! We hope to welcome you back again soon for more family fun!
5 out of 5
by A verified traveler from Gloucester

Posted 3 Apr 2022
Services was excellent
Comment from Hotel Management
9 Apr 2022 by Derek Vance , Hotel Management
Good Morning Justin, Thank You for taking time to provide feedback and the team and I are so happy you enjoyed your stay! We look forward to welcoming you back again soon. Best, Derek & The Mountain View Team
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2022
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