Ratings based on 915 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2024
Very comfortable room.
5 out of 5
by A verified traveler

Posted 28 May 2024
We had a warm welcome when we got to the hotel. Any questions we had, they had the right information. Everything thing was clean and up to date. I love the fact that though out the lobby and the rooms they had local artists and students artwork.
Comment from Hotel Management
1 Jun 2024 by Janine, Hotel Management
Thank you for the great feedback.We hope to see you again soon!
4 out of 5
by A verified traveler from Quincy

Posted 28 May 2024
Comment from Hotel Management
1 Jun 2024 by Janine, Hotel Management
Thank you for visiting Hotel Downstreet.We hope to see you again, soon!
4 out of 5
by A verified traveler

Posted 18 May 2024
Comment from Hotel Management
21 May 2024 by Janine, Hotel Management
Thank you for staying at Hotel Downstreet!
5 out of 5
by A verified traveler

Posted 15 May 2024
A great place to stay in North Adams. Clean, friendly and located just a couple of miles from an outstanding breakfast restaurant.
Comment from Hotel Management
21 May 2024 by Janine, Hotel Management
Thank you for staying at Hotel Downstreet. Glad you found a great breakfast spot. We have a couple of favorites!
4 out of 5
by A verified traveler

Posted 13 May 2024
Comment from Hotel Management
21 May 2024 by Janine, Hotel Management
Thank you for staying at Hotel Downstreet.
3 out of 5
by A verified traveler

Posted 12 May 2024
It was ok for one night.
Comment from Hotel Management
13 May 2024 by Janine, Hotel Management
Thank you for staying with us. We appreciate the feedback and hope you can visit again.
5 out of 5
by A verified traveler

Posted 12 May 2024
Property is beautiful but 1 elevator out service and saunas out service need take care better the Property
Comment from Hotel Management
13 May 2024 by Janine, Hotel Management
Thank you for the feedback. We do have one elevator that is down and the part is on it's way!Hope you have the opportunity to visit again.
3 out of 5
by A verified traveler

Posted 12 May 2024
Very spartan hotel but by design. Way over charged for the bare bones hotel
Comment from Hotel Management
13 May 2024 by Janine, Hotel Management
Thank you for the feedback.
5 out of 5
by A verified traveler

Posted 5 May 2024
In the heart of downtown North Adams, we could leave and walk around, shop, get coffee. Our room on the 6th floor overlooked Main Street. It was a beautiful Mountain view & of the Four Church Steeples. The vintage Lampposts that lined Main St. and up over the bridge were just a beautiful bonus lighting up the night! Close to great pubs and eats. we had dinner at the Freight Yard which was also excellent! Great hotel with a helpful and cheery staff! Would def. book another stay!
Comment from Hotel Management
13 May 2024 by Janine, Hotel Management
Thank you for the great feedback. We too love North Adams, we're so glad you enjoyed it.Can't wait to see you again!