Ratings based on 996 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Amazing property
by A verified traveler
Posted 28 May 2024
Beautiful property in a great location
by A verified traveler
Posted 28 May 2024
Beautiful property and great location
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Dear Diti B, Greetings from our beautiful, sunny island! We are truly delighted to know that you enjoyed your stay with us at our wonderful resort. We know that the Caribbean has a spirit of adventure, which we embody through our convenient location and ease of access to explore our island. It was truly a pleasure to host your visit and we look forward to making more memories with you again soon! Warm regards, Gabriel Castrillon General Manager
by A verified traveler
Posted 21 May 2024
we enjoyed the Hyatt very much and will go back
Comment from Hotel Management
22 May 2024 by Hotel Management, Hotel Management
Dear John, A warm hello from all of us here at Hyatt Regency Aruba Resort Spa & Casino! Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you again and safe travels. Warm regards, Gabriel Castrillon General Manager
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Hotel Management, Hotel Management
Dear Jennifer, Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding stay. Therefore, we sincerely apologize for any difficulties you may have experienced while a guest at our hotel. We hope you will give us another chance to provide you with the hospitality and service you should always expect from us. We hope to see you again soon. Warm regards, Gabriel Castrillon General Manager
by A verified traveler
Posted 19 May 2024
Beautiful hotel.
Comment from Hotel Management
21 May 2024 by Hotel Management, Hotel Management
Dear Sonja S, We are delighted you chose to stay with us at Hyatt Regency Aruba Resort Spa & Casino. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon. Warm regards, Gabriel Castrillon General Manager
by A verified traveler
Posted 18 May 2024
Great property. Centrally located and fantastic restaurants and bars. Beach service is excellent and cabanas are well attended.
Comment from Hotel Management
21 May 2024 by Hotel Management, Hotel Management
Dear Kerry, Warm wishes from One Happy Island! We are glad you enjoyed your recent stay at Hyatt Regency Aruba Resort Spa & Casino. Thank you for pointing out how perfect our location is for visiting the incredible restaurants in our surrounding area. It is one of the many reasons our guests choose to stay with us. We hope to see you again when your travels bring you back into the area. Thank you again for the wonderful compliments! Warm regards, Gabriel Castrillon General Manager
by A verified traveler
Posted 18 May 2024
great resort
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Dear Leonardo,Warm greetings from beautiful, sunny Aruba! We are delighted to have exceeded your expectations. We believe our excellent accommodations, beautiful location, and fantastic weather make us a great choice when visiting our fabulous island. It was our pleasure accommodating you. We hope you will make Hyatt Regency Aruba Resort Spa & Casino your home away from home whenever your travels bring you to our area.Warm regards,Gabriel CastrillonGeneral Manager
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Dear Debra Ann,A warm hello from One Happy Island! It is wonderful to know you enjoyed everything about your time at Hyatt Regency Aruba Resort Spa & Casino and that we exceeded your expectations. We are delighted that we exceeded all of your expectations and that you loved your time at our resort. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Warm regards,Gabriel CastrillonGeneral Manager
by A verified traveler
Posted 17 May 2024
Fantastic resort and location. Great pools, beach area and so close to shops and restaurants. Fun programs and activities throughout the day perfect for all ages and resort food was top notch! Highly recommend and would return again!
Comment from Hotel Management
17 May 2024 by Hotel Management, Hotel Management
Dear Travis M, Warm greetings from beautiful, sunny Aruba! What a joy to read your kind remarks about your time here at Hyatt Regency Aruba Resort Spa & Casino. From assisting explore our island, to relaxing at our resort, or having entertaining activities, we genuinely believe in caring for all of our guests. It was such a pleasure to host your visit! We look forward to your return soon. Warm regards, Gabriel Castrillon General Manager
