Ratings based on 302 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
It was a beautiful, historic place to stay. It was convenient to get to Toshogu.
by A verified traveler
Posted 11 Apr 2024
It’s a historic property and has a quaint lodge elegance. The service and amenities are very nice. The food is delicious. The room is comfortable I wish there were more electrical outlets close to the beds but I was nonetheless able to charge my devices without issue. The location, just a very few minutes walk to the entrance to all the shrines, as well as to the bus stop, is super convenient.
by A verified traveler from Woodinville
Posted 14 Mar 2024
This property has a rustic and tired charm and elegance about it. It is the country hotel of fifty years ago when such structures used local building materials. It wears its historic aura well!
by A verified traveler
Posted 2 Mar 2024
Appreciated the hotel tour after check-in to learn a bit about its fascinating history and that the building and rooms have mostly maintained its interior design of catering toward western guests back in the days. The age of the facility was expected and added to its charm and if any complaint in that aspect, was the challenge that we had adjusting the room temperature at night when the radiators kicked on (I guess we could have just opened the windows). Great service by all the staff. We enjoyed our dinner and breakfast at the hotel's restaurant. Hotel is situated in a very convenient location to visit the Nikko To-sho-gu.
by A verified traveler
Posted 26 Feb 2024
by A verified traveler
Posted 20 Jul 2023 on Hotels
by A verified traveler
Posted 15 Jun 2023
amazing place, location, and extremely friendly staff, most speaking English, and even some speaking French
by A verified traveler
Posted 5 Apr 2023
Step back in time- we love historic hotels. Fabulous staff and service. Incredible views from our room and walkable (hilly) to bridge and shrines. Dinner and breakfast delightfully served with beautiful china, crystal and silver. The hotel is a bit historically 'tired' but very clean. For those who desire newer rooms, they are completely restoring one building which will open this summer.
by A verified traveler
Posted 7 Sep 2022
Great staff.
by A verified traveler
Posted 30 Aug 2021 on Hotels
Comment from Hotel Management
30 Aug 2021 by 日光金谷ホテル, Hotel Management
この度は日光金谷ホテルをご利用頂き、誠にありがとうございます。
また、高い評価を頂戴いただきスタッフ一同嬉しく拝見しております。
お客様によりよいサービスをお届けできるよう、日々精進して参ります。
日光にお越しの際は是非お越しいただければ幸いです。
この度は貴重なお時間をありがとうございました。
