Ratings based on 88 Verified Reviews

3.3 out of 5
73% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2023 on Hotels
4 out of 5
by A verified traveler

Posted 23 Mar 2023
Good experience
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2019 on Hotels
3 out of 5
by A verified traveler

Posted 18 Nov 2019
Nice location, good view from the room. Spacious room. The lobby and halls had a chemical smell, thankfully the room diddnt. The whole place is very dated and in need of a makeover. The bathhouse needs a proper cleaning.
4 out of 5
by A verified traveler from Malaysia

Posted 27 Oct 2019
This is indeed an old Ryokan but price/room wise would recommend this as a budget trip. Staff is very accomodating and the room condition is better than expected. They have both indoor and outdoor bath with outdoor only open at certain hour. We drove there and there are few free parking spaces available in front of the property.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2018 on Hotels
4 out of 5
by A verified traveler

Beautiful onsen - hotel needs an overhaul

Posted 29 Oct 2018 on Hotels
This has a very nice onsen - super clean and great facilities, however the rest of the hotel lets it down... front desk hours are limited, decor is outdated, both in rooms and lobby, there are no private bathrooms (you must use the onsen if you want to shower), only way to get food is by ordering from local restaurants, which have limited hours. An overhaul of the decor and the addition of some bathrooms/shower rooms with privacy would make a huge difference. The window didn’t close in our room and would be unsafe for children due to the sheer drop to the river, with no barrier.
4 out of 5
by A verified traveler

Posted 5 Sep 2018 on Hotels
Peaceful at the end of August except Saturday night. No bathroom facilities in our room 414. Very nice gender-segregated hot baths on floor 2. (Onsen).