Ratings based on 384 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2023
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Comment from Hotel Management
17 Nov 2023 by 東横INN新潟駅前フロント, Hotel Management
この度は、東横ＩＮＮ新潟駅前にご宿泊いただき誠にありがとうございます。また、口コミ投稿ありがとうございます。今後もより良いホテルづくりに務めてまいります。またのご宿泊、心よりお待ち申し上げます。
by A verified traveler from honolulu
Posted 28 Oct 2023
Stay here and get the largest room you can!
Comment from Hotel Management
29 Oct 2023 by 東横INN新潟駅前フロント, Hotel Management
Thank you very much for staying at Toyoko Inn Niigata Ekimae.We will continue to strive to create even better hotels in the future. We look forward to your stay with us again.
by A verified traveler from Janesville
Posted 11 Oct 2023 on Orbitz
Once we were able to figure out how to get to the parking it was great for us. You drive into the garage and then they have an elevator system to store 29 vehicles. So if you bring a car to this hotel hopefully you’ll be one of those. The train station is right next door. Tons if restaurants and shopping and sightseeing.
Comment from Hotel Management
21 Oct 2023 by 東横イン新潟駅前フロント, Hotel Management
Thank you for staying with us.Thank you for your compliments on the hotel.We look forward to seeing you again
by A verified traveler from Kaneohe
Posted 8 May 2023
Close to Niigata Station, shops, and restaurants. I like Toyoko Inn because of the free breakfast, clean and spacious room compared to other "business" hotels.
Comment from Hotel Management
12 May 2023 by 東横INN新潟駅前 , Hotel Management
Thank you for staying with us.We are glad that you praised the convenience from the station.We will continue to work on making hotels that are close to our customers' trips.looking forward to seeing you coming again.
by A verified traveler
Posted 7 May 2023
I did not like as the hotel in 4th floor, and the parking was too far , l took the luggage to go to the 4th floor, very difficult and inconvenient.
Overall the hotel is good , service and breakfast was good
Comment from Hotel Management
7 May 2023 by 東横INN新潟駅前 , Hotel Management
Thank you for staying with us.We are looking forward to welcoming you again with a hearty and delicious breakfast.
by A verified traveler
Posted 5 Mar 2023 on Hotels
Comment from Hotel Management
14 Mar 2023 by 東横INN新潟駅前 , Hotel Management
Thank you very much for staying with us this time.We look forward to seeing you again with a bright smile and polite service.
by A verified traveler from Torrance
Posted 25 Oct 2022
Comment from Hotel Management
22 Sep 2023 by 東横INN新潟駅前 くちこみ担当, Hotel Management
この度は、東横ＩＮＮ新潟駅前にご宿泊いただき誠にありがとうございます。今後もより良いホテルづくりに務めてまいります。またのご宿泊、心よりお待ち申し上げます。
by A verified traveler
Posted 2 Oct 2021
Comment from Hotel Management
2 Oct 2023 by 東横INN新潟駅前 , Hotel Management
この度は、東横ＩＮＮ新潟駅前にご宿泊いただき誠にありがとうございます。 今後もより良いホテルづくりに務めてまいります。 またのご宿泊、心よりお待ち申し上げます。
by A verified traveler from Honolulu, Hawaii
Posted 4 Oct 2019
Hotel is conveniently located just outside Niigata train station. Buffet breakfast is included in the hotel price. Single room is small but enough for a single traveler. I would stay here again.
Comment from Hotel Management
5 Dec 2023 by 東横INN新潟駅前, Hotel Management
We are Toyoko INN Niigata Ekimae.Niigata Station is currently under renovation.If you have a chance to come to Niigata, please check it before coming.In that case, please come toPlease use Toyoko INN Niigata Ekimae.
by A verified traveler
Posted 5 Aug 2019
Comment from Hotel Management
5 Dec 2023 by 東横INN新潟駅前, Hotel Management
東横INN新潟駅前でございます。只今、新潟駅は改装工事中となっておりますので新潟にお越しの機会がある際はご確認の上お越しください。その際はぜひ東横INN新潟駅前をご利用くださいませ。
