Ratings based on 177 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2023 on Hotels
Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan.
I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table.
Good place for business trave or short stay
by A verified traveler
Posted 10 May 2023 on Hotels
by A verified traveler
Posted 30 Apr 2023 on Hotels
by A verified traveler
Posted 5 Aug 2021
The staff was friendly and the property was clean. The only draw back was an uncomfortable bed and pillow.
by A verified traveler
Posted 9 Apr 2019 on Orbitz
This is a nice hotel with good breakfast. It is in a good location near Niigata train station.
by A verified traveler
Posted 17 Oct 2018 on Orbitz
Great hotel for the price. Great breakfast. Good location
by A verified traveler
Posted 16 Oct 2018 on Orbitz
by A verified traveler
Clean room and convenient location.
Posted 27 Aug 2018 on HotelsGreat place! Very convenient from Niigata train station, several eateries nearby. 15min bus ride to sado island ferry. Small but Clean room. Reception is very helpful too. I asked the manager if he can help me call the nearby rental car services for availablity, but there was no pick up of phone. So he helped to carry my luggage to the car rental shop to rent car
by A verified traveler from Houston
Posted 12 Aug 2018
Staff were excellent, helpful with a smile. WiFi was consistent, secured, and strong. They had notes typed in English ready with the basics of laundry, wifi, breakfast hours, etc. Very handy.
The hotel is easy walking distance from the train and the bus station, where you can catch one or both of the loop line buses which go to major attractions. Do not miss the aquarium, right on the sea of Japan.
The bed was good and they offer "eco" service, with just trash removed daily and fresh towels left by your door for your use if you need same.
Breakfast was plentiful and offered a nice variety. The breakfast room can get crowded, but the efficient staff kept the food well supplied.
The room was small for two people with roll bags, but accurately described and pictured on Expedia website.
Recommend this hotel
Recommended
for Everyoneby A verified traveler
Better than expected
Posted 12 Apr 2016Stayed here for a couple of nights. Was quite impressed, rooms were clean and functional, not the largest but complimentary breakfast was included which we were not expecting as was not included in our booking. Very close to the train station also. Niigata itself is nice but not much to do but if I did go back I would stay here again if it was only a short stay.
