Ratings based on 342 Verified Reviews

3.6 out of 5
69% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Aug 2021
The rooms were small and beds were not very comfortable, but it was well worth the low price. We would stay again.
Comment from Hotel Management
21 Sep 2021 by front Egami, Hotel Management
Thank you for your evaluation during your stay. We will continue to improve our services so that we can provide our customers with comfortable hotel time. We look forward to seeing you again.
2 out of 5
by A verified traveler

Posted 20 Jun 2019
Matchbox room
2 out of 5
by A verified traveler

Posted 25 Mar 2019 on Hotels
Comment from Hotel Management
13 Jun 2019 by フロント 江上, Hotel Management
この度は、アパホテル<新潟東中通>をご利用頂きまして誠にありがとうございます。お客様にご満足いただけるよう、サービスの向上に努めてまいります。貴重なご意見ありがとうございました。 又のご利用お待ち申し上げます。
5 out of 5
by A verified traveler from Tokyo

Posted 10 Feb 2019
nice business hotel, convenient access from the downtown by bus.
Comment from Hotel Management
23 Mar 2019 by Front Shimada, Hotel Management
Thank you very much for staying at APA Hotel . We look forward to using you again
4 out of 5
by A verified traveler

Posted 12 Oct 2018
Comment from Hotel Management
30 Oct 2018 by フロント 金子, Hotel Management
この度はアパホテル<新潟東中通>をご利用頂き誠にありがとうございます。 又のご来館心よりお待ちしております。
5 out of 5
by Marek

Good value for the money

Posted 19 Oct 2017 on Hotels
Very good location for long walks.
3 out of 5
by A verified traveler from aussie

Bring your own brekfast

Posted 10 Sep 2017 on Wotif
Pros: Location close to bus stop
Cons: Breakfast
The hotel was clean and well run,staff friendly and efficient but breakfast was slices of dry bread and buns with out a toaster butter or spreads Really let the hotel down ,made for a bad ovrall impression of stay Would not take much to improve just a few toasters and some spreads
4 out of 5
by Daniel

Posted 24 Jun 2017 on Hotels
The building is a bit old and the room dark however the toilet and shower was better than I expected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 21 Jan 2017
Easy access from Niigata JR station in 10 minutes distance with public buses
4 out of 5
by richard

This traveler left a rating score only Posted 28 Aug 2016 on Hotels