Ratings based on 2,833 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Super fun for our large family.
by A verified traveler
Posted 7 Jun 2024
Close to the falls. Staff were very friendly. Rooms had a mini fridge and microwave. Both on-site and off-site parking but several cheaper off site parking options nearby.
Comment from Hotel Management
7 Jun 2024 by Shell , Hotel Management
Dear Anne Thank you for your kind words. The staff will enjoy reading your comments that you have left as they all work very hard to deliver excellent customer service. We appreciate your business and hope to see you again n the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
by A verified traveler from Lees Summit
Posted 6 Jun 2024
Very nice parking price was high
Comment from Hotel Management
6 Jun 2024 by Shell , Hotel Management
Dear Jess Thank you for your review. I am pleased you found the hotel very nice. parking in Niagara Falls is very limited. We are one of the least expensive in the area with unlimited in and out privileges. We appreciate you business and support and hope to see you again in the future. SincerelyShelley KempGeneral manager Radisson Hotel & Suites Fallsview.
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by agm, Hotel Management
Dear ShamsaWe are pleased to see that you enjoyed your stay with us. Please know that our entire staff thanks you for your business. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
by A verified traveler
Posted 4 Jun 2024
Looks very poorly maintained.
Comment from Hotel Management
6 Jun 2024 by agm, Hotel Management
Dear JamieWe are terribly sorry to see that we did not meet your expectations. We do thank you for your business and we do hope you will stay with us again to see the changes we have made.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
by A verified traveler
Posted 4 Jun 2024
Property was great
Comment from Hotel Management
5 Jun 2024 by Shell , Hotel Management
Dear Ahmad I am thrilled to see you found the hotel great. Thank you for your support and business. I do hope that you will get the chance to visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by agm, Hotel Management
Dear NoraWe are pleased to see that you enjoyed your stay with us. Our staff thanks you for your business and for your support. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
by A verified traveler
Posted 4 Jun 2024
Very convenient location.
Comment from Hotel Management
5 Jun 2024 by Shell , Hotel Management
Dear5 Tiby I am pleased to see you found the hotel to have a very convenient location. Thank you for your business and support. We all hope to see you again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
by A verified traveler
Posted 4 Jun 2024
I LIKE THE CUSTOMER SERVICE NICE AND ANSWER ANYTHING YOU NEED
Comment from Hotel Management
5 Jun 2024 by Shell , Hotel Management
Dear Tuan Thank you for your kind words. All the staff work very hard to deliver excellent customer service and will enjoy reading your comments. We appreciate your business and hope to see you again in the future.
by A verified traveler
Posted 4 Jun 2024
Great view of the falls
Comment from Hotel Management
4 Jun 2024 by Shell , Hotel Management
Dear Annette Thank you for your support and business, it is much appreciated. I am pleased you found the view of the falls great. We all hope that you will visit us again if your travels bring you back to Niagara Falls SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
