Mercure Newcastle
4.0 star property

Upscale hotel near Newcastle Civic Theater

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Newcastle

Photo gallery for Mercure Newcastle

In-room safe, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, sun loungers
Exterior
Restaurant
Exterior

Overview of Mercure Newcastle

Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is P 5,969
Price available on 04/21/2024

Explore the area

Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • Popular LocationNewcastle Civic Theater11 min walk
  • Popular LocationMerewether Ocean Baths6 min drive
  • Popular LocationNewcastle Beach6 min drive
  • AirportNewcastle, NSW (BEO-Belmont)27 min drive
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Room options

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2023
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Newcastle

Mercure Newcastle is located in Newcastle West, a neighborhood in Newcastle, and is in the entertainment district and near a train station. The area's natural beauty can be seen at King Edward Park and Blackbutt Reserve, while Newcastle Civic Theater and Newcastle Museum are cultural highlights. Don't miss out on a visit to Merewether Ocean Baths. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Newcastle Civic Theater - 11 min walk
  • Newcastle Museum - 13 min walk
  • Merewether Ocean Baths - 6 min drive
  • Newcastle Beach - 6 min drive
  • John Hunter Hospital - 9 min drive

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • McDonald's - 2 min walk
  • KFC - 3 min walk
  • The Happy Wombat - 4 min walk
  • Rum Diary Bar - 6 min walk
  • Sherwood Coffee Bar - 5 min walk

About this property

Mercure Newcastle

Upscale hotel revitalized in 2023 and located near Newcastle Civic Theater
Located close to Newcastle Museum and Christ Church Cathedral, Mercure Newcastle provides a bar, conference space, and a restaurant. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and concierge services
  • Smoke-free premises, luggage storage, and a 24-hour front desk
  • 5 meeting rooms and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 131 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like late night room service and free internet.
More conveniences in all rooms include:
  • Free infant beds and travel cribs
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

English

Sustainability

Sustainability practices

Locally-sourced food (80% minimum)
Organic food (80% minimum)
Housekeeping on request
Change of bedsheets on request
Change of towels on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Full breakfast breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends; AUD 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • Free crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping

Business services

  • 1,356 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

Does Mercure Newcastle have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Newcastle?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Mercure Newcastle on Apr 21, 2024 start from P 5,968.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Newcastle?

Self parking is available for AUD 16 per night. Limited spots are available.

What time is check-in at Mercure Newcastle?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Newcastle?

Check-out is at 11 AM.

Where is Mercure Newcastle located?

Located in Newcastle West, this hotel is within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. Christ Church Cathedral and King Edward Park are also within 1 mi (2 km). Newcastle Interchange Station is 9 minutes by foot and Civic Station is 11 minutes.

Mercure Newcastle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 201 out of 1001 reviews" "
Rating 8 - Good. 391 out of 1001 reviews" "
Rating 6 - Okay. 242 out of 1001 reviews" "
Rating 4 - Poor. 110 out of 1001 reviews" "
Rating 2 - Terrible. 57 out of 1001 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved the property and will definitely be staying again. Very friendly staff and very clean room.
Stayed 1 night in Mar 2024

8/10 Good

Yujin

Traveled with partner
Liked: Cleanliness
Overall was good!
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. Close to honeysuckle dining opportunities and clean and comfortable space
Stayed 1 night in Dec 2023

2/10 Terrible

Beth

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The room was noisy. The bathroom old and not well maintained. When draining the bath the bath water came out floor waste and soaked the carpet. The staff were helpful but not a good experience
Stayed 2 nights in Jan 2024

2/10 Terrible

Barry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we went to our room they had the wrong room type, we booked a king and they gave us a King. They did change it, but the room was below average. We ordered room service bacon and eggs rolls with nothing but BBQ sauce, no cheese etc. I had to repeat my order at least 5 times for the young lady to understand. Then they turned up with cheese!! We sent them back and cancelled the order. At checkout the young lady tried to blame me for the stuff up with breakfast and said none of the staff wanted to be there because it was New Years Day. Well I never complain or write reviews, but this is the worst explanation or thing I have ever heard. Then she charged me $16 for parking and we were not even parked in the secure car park. She refused to remove the parking fee and said I should be thankful anyone even turned up for work. Wow a truly terrible experience
Stayed 1 night in Dec 2023

2/10 Terrible

Richa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

10/10 Excellent

julie

Stayed 1 night in Dec 2023

8/10 Good

Grant

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great stay comfortable sleep
Stayed 1 night in Dec 2023

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could only get channel 7 on the tv and no one to fix it and loud noise in roof
Stayed 1 night in Dec 2023