Ratings based on 431 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Not worth for money value.
Comment from Hotel Management
30 Apr 2024 by Lee, Hotel Management
Dear Pradip thankoyu for the feedback we will take it on board Kind regards LeeGM
by A verified traveler
Posted 31 Mar 2024
Amazing service, we had a very pleasant stay
Comment from Hotel Management
4 Apr 2024 by Lee , Hotel Management
That's wonderful to hear! We're thrilled that you had a pleasant stay and received amazing service during your time at the Quest Newcastle. If you ever need assistance with anything else or if you plan to visit again in the future, don't hesitate to reach out. We're here to help!Many thanksLeeGM
by A verified traveler
Posted 24 Feb 2024 on Hotels
The room is very clean and the staff is extremely friendly. The hotel is close to all facilities and Newcastle light rail station
Comment from Hotel Management
27 Feb 2024 by Lee, Hotel Management
Dear Song thanks so much for the great score and feedback we really appreciate it we look forward to seeing you back !!Kind regards LeeGM
by A verified traveler
Posted 19 Feb 2024
The hotel is right in the heart of the city. The room was spacious and clean, and had its own balcony area. The furniture was modern and new-ish.
Comment from Hotel Management
22 Feb 2024 by Lee, Hotel Management
Dear Mehmetthanks for the great scores and feedback we really appreciate it !!we look forward to welcoming you back!Kind regards LeeGM
by A verified traveler
Spacious, comfortable but questionable deposit
Posted 19 Feb 2024 on HotelsRoom was incredibly spacious. Had everything we needed for a comfortable stay. Pool was comfortable and relaxing. Pool towels are a little small as they barely wrap around an adult. The deposit is an inconvenience as they still get an imprint of your credit card like every other hotel. For an overnight stay, the deposit is a bit much.
Comment from Hotel Management
22 Feb 2024 by Lee, Hotel Management
Dear Aaronthanks for the great scores and feedback we really appreciate it !!I apologise for the towel issues, we will investigate to see what can be done to improve this we look forward to welcoming you back!Kind regards LeeGM
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by Lee , Hotel Management
thanks for the great score MichelleWe look forward to seeing you back RegardsLeeGM
by A verified traveler
Posted 28 Jan 2024 on Wotif
Birds were loud in the trees outside and bird crap everywhere
Comment from Hotel Management
30 Jan 2024 by Lee, Hotel Management
Dear Corey thanks for the feedback , we do clean on a regualr basis up after the birds however as you can imagine it is ongoing and with the recent storms we have found their population has increased close to the property i hope everything else was suitable during your stay Many thanksLeeGM
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by Lee, Hotel Management
thanks for the great score AaronWe look forward to seeing you back Kind regards LeeGM
by A verified traveler
Posted 22 Jan 2024 on Lastminute
Comment from Hotel Management
22 Jan 2024 by Lee, Hotel Management
Thanks for the great score Maria we look forward to welcoming you back !Kind regards LeeGM
by A verified traveler
Posted 17 Jan 2024 on Wotif
Comfortable
Comment from Hotel Management
22 Jan 2024 by Lee, Hotel Management
thankyou so much for the great score Melissawe appreciate the feedback and look forward to welcoming you back Kind regards LeeGM
