Ratings based on 1,203 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
Hotel looks not that good putside but inside is neat, clean and really quite. Rooms were big, clean and very good. No breakfast just coffee, muffins and bananas. Rest. was closed. In order to eat something you have to drive between 6-13 minutes. Good breakfast in Crofton, 6 minutes from hotel. My only critic is with the staff. When I areived the receptionist yelled from the lobby: “ are you checking in”. i said yes and she proceed to do her job. She did not said hi or welcome at all. While she was helping me she was involved with another employee conversation. The check in was smooth and quick, check out was quicker. I will stay again.
by A verified traveler
Posted 27 May 2024
Good place I would stay again few things noticed but nothing major
by A verified traveler from kart
Posted 27 May 2024
Conveniently located
by A verified traveler
Posted 27 May 2024
Good place
by A verified traveler from Sylmar
Posted 26 May 2024
The staff was so nice and accommodating - front counter, airport shuttle and driver!
Comment from Hotel Management
28 May 2024 by The Kenilworth Hotel Management, Hotel Management
Dear Cynthia,We're thrilled you had a positive experience with our staff! Providing friendly and accommodating service is our top priority, and we're delighted that our front counter team, airport shuttle service, and driver all contributed to making your stay enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay in the future!Kind Regards,The Kenilworth Hotel Management
by A verified traveler
Posted 24 May 2024
Oovenir
Comment from Hotel Management
27 May 2024 by The Kenilworth Hotel Management, Hotel Management
Dear Kemily,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at The Kenilworth Hotel. We work tirelessly to ensure our guests experience the best hospitality in The Kenilworth Hotel. Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,The Kenilworth Hotel Management
by A verified traveler
Posted 23 May 2024
Bob and the other lady on night shift were very nice and sweet!
Comment from Hotel Management
27 May 2024 by The Kenilworth Hotel Management, Hotel Management
Dear Nargis,We're thrilled that Bob and our other team members enjoyed your stay! Providing friendly and attentive service is vital to us, and we're glad they could make a positive impression. We'll be sure to pass along your kind words to them. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great experience!Kind Regards,The Kenilworth Hotel Management
by A verified traveler
Posted 23 May 2024
Well kept properly very nice staff plenty of parking
Comment from Hotel Management
27 May 2024 by The Kenilworth Hotel Management, Hotel Management
Dear Paulo,Thank you for your positive feedback! We're delighted to hear that you found our property well-kept, our staff very friendly, and plenty of parking available. Our priority is providing a pleasant experience for our guests, and we're glad we could meet your expectations. We hope to welcome you back for another enjoyable stay in the future!Kind Regards,The Kenilworth Hotel Management
by A verified traveler
Posted 22 May 2024
The location was very convenient for our needs and the hotel and staff were lovely.
I will come back again.
Comment from Hotel Management
27 May 2024 by The Kenilworth Hotel Management, Hotel Management
Dear Laura,We're thrilled to hear that you found our location convenient and that you enjoyed your stay with us! Thank you for your kind words about our hotel and staff. We look forward to welcoming you back again in the future for another lovely experience. Safe travels until then!Kind Regards,The Kenilworth Hotel Management
